The balanced scorecard versus total quality management: Which is better for your organization?

Military Medicine

Volumn 170, Issue 10, 2005, Pages 855-858

  Schwartz, Jay ^a  

^a US Army North   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; DECISION MAKING; GOVERNMENT; HEALTH CARE MANAGEMENT; HEALTH CARE ORGANIZATION; MANAGED CARE;

EID: 26844547905     PISSN: 00264075     EISSN: None     Source Type: Journal    
DOI: 10.7205/MILMED.170.10.855     Document Type: Article

References (12)

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3. Kaplan RS, Norton DP: The Balanced Scorecard. Boston, MA. Harvard Business School Press, 1996.
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