Trust in the workplace: Factors affecting trust formation between team members

Journal of Social Psychology

Volumn 144, Issue 3, 2004, Pages 311-321

  Spector, Michele D ^a   Jones, Gwen E ^a  

^a FAIRLEIGH DICKINSON UNIVERSITY   (United States)

Author keywords

Gender trust; Team trust; Workplace trust

Indexed keywords

EID: 2542559739     PISSN: 00224545     EISSN: 19401183     Source Type: Journal    
DOI: 10.3200/SOCP.144.3.311-321     Document Type: Article

References (21)

1. Butler, J. K., Cantrell, R. S., & Flick, R. J. (1999). Transformation leadership behaviors, upward trust, and satisfaction in self-managed work teams. Organizational Development Journal, 17, 13-28.
2. Creed, W. E. D., & Miles, R. E. (1996). Trust in organizations: Linking organizational forms, managerial philosophies, and the opportunity costs of controls. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research. Thousand Oaks, CA: Sage.
3. DiFonzo, N., Hantula, D. A., & Bordia, P. (1998). Microworlds for experimental research: Having your (control and collections) cake, and realism too. Behavior Research Methods, Instruments & Computers, 30, 278-286.
4. Greenberg, J., & Folger, R. (1988). Controversial issues in social research methods. New York: Springer-Verlag.
5. Jones, G. E. (1999). Hierarchical workplace romance: An experimental examination of team member perceptions. Journal of Organizational Behavior, 20, 1057-1072.
6. Jones, G. E., & Kavanagh, M. J. (1996). An experimental examination of the effects of individual and situational factors on unethical behavioral intentions in the workplace. Journal of Business Ethics, 15, 511-523.
7. Karl, K. A. (2000). Trust and betrayal in the workplace: Building effective relationships in your organization. Academy of Management Executive, 14, 133-135.
8. Keller, R. T. (2001). Cross-functional project groups in research and new product development: Diversity, communications, job stress, and outcomes. Academy of Management Journal, 44, 547-555.
9. Kipnis, D. (1996). Trust and technology. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research. Thousand Oaks, CA: Sage.
10. Kramer, R. M. (1999). Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology, 50, 537-567.
11. Lewicki, R. J., McAllister, D. J., & Bies, R. J. (1998). Trust and distrust: New relationships and realities. Academy of Management Review, 23, 438-458.
12. McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial trust formation in new organizational relationships. Academy of Management Review, 23, 473-490.
13. McLennan, J., & Omodei, M. M. (2000). Conceptualizing and measuring global interpersonal mistrust-trust. The Journal of Social Psychology, 140, 279-294.
14. Morris, L. (1995). Creating and maintaining trust. Training & Development, 49(12), 52-54.
15. Patterson, J., & Kim, P. (1991). The day America told the truth. New York: Prentice Hall.
16. Pierce, C. A., & Aguinis, H. (1997). Using virtual reality technology in organizational behavior research. Journal of Organizational Behavior, 18, 407-410.
17. Stone, D. L., & Kotch, D. A. (1989). Individuals’ attitudes toward organizational drug testing policies and practices. Journal of Applied Psychology, 74, 518-521.
18. Tyler, T. R., & Kramer, R. M. (1996). Whither trust? In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research. Thousand Oaks, CA: Sage.
19. Wells, C. V., & Kipnis, D. (2001). Trust, dependency, and control in the contemporary organization. Journal of Business and Psychology, 15, 593-603.
20. Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review, 23, 513-530.
21. Williams, M. (2001). In whom we trust: Group membership as an affective context for trust development. Academy of Management Review, 26, 377-396.