Identifying and training non-technical skills of nuclear emergency response teams

Annals of Nuclear Energy

Volumn 31, Issue 12, 2004, Pages 1317-1330

  Crichton, M T ^a   Flin, R ^a  

^a UNIVERSITY OF ABERDEEN   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ACCIDENT PREVENTION; COGNITIVE SYSTEMS; DECISION MAKING; LEARNING SYSTEMS; PERSONNEL TRAINING; RISK MANAGEMENT; SOCIETIES AND INSTITUTIONS;

EMERGENCIES; NON-TECHNICAL SKILLS; RESPONSE TEAMS;

NUCLEAR REACTOR ACCIDENTS;

ERO;

EID: 2542485541     PISSN: 03064549     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.anucene.2004.03.011     Document Type: Article

References (55)

1. Boeing., 1994. Statistical summary of commercial jet aircraft accidents. World-wide operations 1959-1993. Boeing, Seattle.
2. Brehmer B. Dynamic and distributed decision making. Journal of the Fire Service College. 1(2):1996;17-36.
3. CAA., 2002. Flight crew training: Cockpit Resource Management (CRM) and Line Oriented Flight Training (LOFT) (CAP 720). Civil Aviation Authority: Safety Regulation Group, Hounslow, Middlesex.
4. Calderwood R., Crandall B.W., Klein G.A. Expert and Novice Fire Ground Command Decisions. 1987;Klein Associates Inc. Dayton, OH.
5. Cammish J., Richardson M. Emergency arrangements within BNFL with specific reference to Sellafield. Disaster Management. 2(1):1989;3-7.
6. Channel Tunnel Safety Authority., 1997. Inquiry into the fire on heavy goods vehicle shuttle 7539 on 18 November 1996. CTSA, London.
7. Charmaz K. Grounded theory. Smith J., Harre R., Van Langenhove L. Rethinking methods in psychology. 1995;25-49 Sage, London.
8. Chipman S.F., Schraagen J.M., Shalin V.L. Introduction to cognitive task analysis. Schraagen J.M., Chipman S.F., Shalin V.L. Cognitive Task Analysis. 2000;Lawrence Erlbaum, Mahwah, NJ.
9. Coovert M.D., Craiger J.P. Modeling performance and establishing performance criteria in training systems. Ford J.K., Kozlowski S.W.J., Kraiger K., Salas E., Teachout M.S. Improving Training Effectiveness in Work Organizations. 1997;Lawrence Erlbaum Associates, Mahwah, NJ.
10. Crego J., Spinks T. Critical incident management simulation. In Flin R., Salas E., Strub M., Martin L. Decision Making Under Stress. Emerging Themes and Applications. 1997;Ashgate Publishing Ltd. Aldershot, England.
11. Crichton M., Flin R. Training for emergency management - tactical decision games. Journal of Hazardous Materials. 88(2-3):2001;255-266.
12. Crichton M., Flin R., Rattray W.A. Training decision makers - tactical decision games. Journal of Contingencies and Crisis Management. 8(4):2000;208-217.
13. Cullen., The Hon. Lord., 1990. The Public Inquiry into the Piper Alpha Disaster, vols. I and III (Cm 1310). HMSO, London.
14. Endsley, M., 2003. Designing for situation awareness in complex systems. Paper presented at the Human factors of decision making in complex systems conference, Dunblane, Scotland.
15. Fahlbruch B., Wilpert B. System safety - an emerging field for I/O psychology. Cooper C.L., Robertson I.T. International Review of Industrial and Organizational Psychology. 14:1999;55-91 Wiley, Chichester.
16. Fischoff B., Johnson S. The possibility of distributed decision making. Shapira Z. Organizational Decision Making. 1997;216-237 Cambridge University Press, Cambridge, NY.
17. Fletcher G., Flin R., McGeorge P., Glavin R., Maran N., Patey R. Anaesthetists' non-technical skills (ANTS): evaluation of a behavioural marker system. British Journal of Anaesthesia. 90:2003;580-588.
18. Flin R. Sitting in the Hot Seat: Leaders and Teams for Critical Incident Management. 1996;John Wiley & Sons, Chichester, UK.
19. Flin R., Martin L., Goeters K.-M., Hoerman H.-J., Amalberti R., Valot C., Nijhuis H. Development of the NOTECHS (non-technical skills) system for assessing pilots' CRM skills. Human Factors and Aerospace Safety. 3(2):2003;95-117.
20. Flin R., O'Connor P. Applying crew resource management on offshore oil platforms. Salas E., Bowers C., Edens E. Improving Teamwork in Organizations: Applications of Resource Management Training. 2001;LEA, Mahwah, NJ.
21. Flin R., O'Connor P., Mearns K. Crew resource management: improving safety in high reliability industries. Team Performance Management. 8:2002;68-78.
22. Flin R., Salas E., Strub M., Martin L. Decision Making Under Stress: Emerging Themes and Applications. 1997;Ashgate Publishing, Aldershot.
23. Hoffman R.R., Shadbolt N.R., Burton A.M., Klein G.A. Eliciting knowledge from experts: a methodological analysis. Organizational Behavior and Human Decision Making. 62:1995;129-158.
24. Howard S., Gaba D., Fish K., Yang G., Sarnquist F. Anesthesia crises resources management training: teaching anesthesiologists to handle critical incidents. Aviation, Space and Environmental Medicine. 63:1992;763-770.
25. HSC., 1993. Organising for safety. Third report of the advisory committee on the safety of nuclear installations. Human Factors Group. HSE, Sudbury.
26. HSE. 1994a. Arrangements for responding to nuclear emergencies. HSE, Sudbury.
27. HSE. 1994b. The Management of Health and Safety at Atomic Weapons Establishments Premises, vols. 1-2. HSE, Sudbury.
28. Klein G., Calderwood R., Macgregor D. Critical decision method for eliciting knowledge. IEEE Transactions on Systems, Man and Cybernetics. 19(3):1989.
29. Lagadec P. Preventing Chaos in a Crisis. 1993;McGraw Hill, Maidenhead.
30. Marx D.A., Graeber R.C. Human error in aircraft maintenance. Johnston N., McDonald N., Fuller R. Aviation Psychology in Practice. 1994;Avebury Technical, Aldershot.
31. Militello L.G., Hutton R.J.B. Applied cognitive task analysis (ACTA): a practitioner's toolkit for understanding cognitive task demands. Ergonomics. 41(11):1998;1618-1641.
32. Mumaw R.J. The effects of stress on NPP operational decision making and training approaches to reduce stress effects (NUREG/CR-6127). US Nuclear Regulatory Commission. 1994.
33. NEI N.E.I. Severe Accident Issue Closure Guidelines (NEI 91-04). 1994;Nuclear Energy Institute, Washington DC.
34. Niwa Y., Terabe M., Washio T. Autonomous recovery execution in nuclear power plant by the agent. Cognition, Technology & Work. 1(4):1999;197-210.
35. Orasanu, J., 1995. April 24-28. Situation awareness: its role in flight crew decision making. Paper presented at the Eighth International Symposium on Aviation Psychology, Columbus, OH.
36. Quarantelli E. Disaster crisis management: a summary of research findings. Journal of Management Studies. 25:1988;373-385.
37. Rasmussen J. Skills, rules and knowledge: signals, signs and symbols, and other distinctions in human performance models. IEEE Transactions on Systems, Man, and Cybernetics. 13:1983;257-266.
38. Reason J. The Chernobyl esrrors. Bulletin of the British Psychological Society. 40:1987;201-206.
39. Reason J., Hobbs A. Managing Maintenance Error. A Practical Guide. 2003;Ashgate, Aldershot, UK.
40. Rouse W.B., Cannon-Bowers J., Salas E. The role of mental models in team performance in complex systems. IEEE Transactions on Systems, Man, and Cybernetics. 22:1992;1295-1308.
41. Salas E., Bowers C., Edens E. Improving Teamwork in Organizations: Applications of Resource Management Training. 2001;LEA, Mahwah, NJ.
42. Salas E., Cannon-Bowers J.A. The anatomy of team training. Tobias L., Fletcher D. Handbook on Research in Training. 1997;MacMillan, New York.
43. Salas E., Cannon-Bowers J.A., Johnston J.H. How can you turn a team of experts into an expert team? emerging training strategies. Zsambok C., Klein G.A. Naturalistic Decision Making. 1997;LEA, Hillsdale, NJ.
44. Schmitt J. Mastering Tactics. Tactical Decision Game Workbook. 1994;Marine Corps Association, Quantico, VA.
45. Schraagen J.M., Chipman S.F., Shalin V.L. Cognitive Task Analysis. 2000;Lawrence Erlbaum Associates, Mahwah, NJ.
46. Seamster T.L., Redding R.E., Kaempf G.L. Applied Cognitive Task Analysis in Aviation. 1997;Ashgate, Aldershot.
47. Stanton N. Human Factors in Nuclear Safety. 1996;Taylor & Francis Ltd. London.
48. Straeter, O., 2001. Group interaction in high risk environments: communication in nuclear power plant (GRS-A-3020): Gesellschaft fuer anlagen- und reaktorsicherheit (GRS) mbH.
49. Strauss A., Corbin J. Basics of qualitative research. 1990;Sage, London.
50. Swezey R.W., Owens J.M., Bergondy M.L., Salas E. Task and training requirements analysis methodology (TTRAM): an analytic methodology for identifying potential training uses of simulator networks in teamwork-intensive task environments. Ergonomics. 41(11):1998;1687-1697.
51. Three Mile Island Special Inquiry Group, N.R.C., 1980. Human Factors Evaluation of Control Room Design and Operator Performance at Three Mile Island - 2, vol. 1 (Final Report). US Department of Commerce, National Technical Information Service, Washington DC.
52. Wiegmann D.A., Shappell S.A. A Human Error Approach to Aviation Accident Analysis: The Human Factors Analysis and Classification System. 2003;Avebury Aviation, Aldershot, Hants.
53. Wiener E., Kanki B., Helmreich R. Cockpit Resource Management. 1993;Academic Press, San Diego.
54. Wilpert B., Itoigawa N. Safety Culture in Nuclear Power Operations. 2001;Taylor & Francis, London.
55. Wybo J.L., Kowalski K.M. Command centers and emergency management support. Safety Science. 30:1998;131-138.