Intention and motive in information-system design: Toward a theory and method for assessing users' needs

Lecture Notes in Computer Science

Volumn 3081, Issue , 2005, Pages 354-368

  Zappen, James P ^a   Harrison, Teresa M ^b  

^a RENSSELAER POLYTECHNIC INSTITUTE   (United States)

^b STATE UNIVERSITY OF NEW YORK   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER AIDED DESIGN; DATA REDUCTION; INFORMATION RETRIEVAL; SPECIFICATIONS; USER INTERFACES;

COMMUNICATION TECHNOLOGIES; DESIGN SPECIFICATIONS; INFORMATION SYSTEMS; LOCAL COMMUNITIES;

ELECTRONIC COMMUNITIES;

EID: 23944453906     PISSN: 03029743     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/11407546_21     Document Type: Conference Paper

References (27)

1. Bødker, S., Grønbæck, K.: Design in Action: From Prototyping by Demonstration to Cooperative Prototyping. In: Greenbaum, J., Kyng, M. (eds.): Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale Hove London (1991) 197-218
2. Bødker, S., Grønbæck, K.: Users and Designers in Mutual Activity: An Analysis of Cooperative Activities in Systems Design. In: Engeström, Y., Middleton, D. (eds.): Cognition and Communication at Work. Cambridge University Press, Cambridge New York Melbourne (1996) 130-158
3. Cole, M., Engeström, Y.: A Cultural-Historical Approach to Distributed Cognition. In: Salomon, G. (ed.): Distributed Cognitions: Psychological and Educational Considerations. Learning in Doing: Social, Cognitive, and Computational Perspectives. Cambridge University Press, Cambridge New York Oakleigh Madrid Cape Town (1993) 1-46
4. Engeström, Y.: Activity Theory and Individual and Social Transformation. In: Engeström, Y., Miettinen, R., Punamäki, R.-L. (eds.): Perspectives on Activity Theory. Learning in Doing: Social, Cognitive, and Computational Perspectives. Cambridge University Press, Cambridge New York Melbourne (1999) 19-38
5. Engeström, Y.: Innovative Learning in Work Teams: Analyzing Cycles of Knowledge Creation in Practice. In: Engeström, Y., Miettinen, R., Punamäki, R.-L. (eds.): Perspectives on Activity Theory. Learning in Doing: Social, Cognitive, and Computational Perspectives. Cambridge University Press, Cambridge New York Melbourne (1999) 377-404
6. Engeström, Y.: Learning by Expanding: An Activity-Theoretical Approach to Developmental Research. Orienta-Konsultit, Helsinki (1987)
7. Engeström, Y., Escalante, V.: Mundane Tool or Object of Affection? The Rise and Fall of the Postal Buddy. In: Nardi, B. A. (ed.): Context and Consciousness: Activity Theory and Human-Computer Interaction. MIT Press, Cambridge London (1996) 325-373
8. Foot, K. A.: Cultural-Historical Activity Theory as Practice Theory: Illuminating the Development of a Conflict-Monitoring Network. Communication Theory 11:1 (2001) 56-83.
9. Foot, K. A.: Pursuing an Evolving Object: A Case Study in Object Formation and Identification. Mind, Culture, and Activity 9: 2 (2002) 132-149
10. Granbæck, K., Grudin, J., Bødker, S., Bannon, L.: Achieving Cooperative System Design: Shifting from a Product to a Process Focus. In: Schuler, D., Namioka, A. (eds.): Participatory Design: Principles and Practices. Lawrence Erlbaum Associates, Hillsdale Hove London (1993) 79-97
11. Hampton, K. N., Wellman, B.: The Not So Global Village of Netville. In: Wellman, B., Haytnornthwaite, C. (eds.): The Internet in Everyday Life. The Information Age Series. Blackwell Publishing, Malden Oxford Melbourne Berlin (2002) 345-371
12. Harrison, T. M., Zappen, J.P.: Methodological and Theoretical Frameworks for the Design of Community Information Systems. Journal of Computer-Mediated Communication 8: 3 (2003)
13. Harrison, T. M., Zappen, J. P., Prell, C.: Transforming New Communication Technologies into Community Media. In: Jankowski, N. W., with Prehn, O. (eds.): Community Media in the Information Age: Perspectives and Prospects. Hampton Press, Cresskill (2002) 249-269
14. Harrison, T. M., Zappen, J. P., Stephen, T., Garfield, P., Prell, C.: Building an Electronic Community: A Town-Gown Collaboration. In: Shepherd, G. J., Rothenbuhler, E. W. (eds.): Communication and Community. Lawrence Erlbaum Associates, Mahwah London (2001) 201-216
15. Holtzblatt, K., Jones, S.: Contextual Inquiry: A Participatory Technique for System Design. In: Schuler, D., Namioka, A. (eds.): Participatory Design: Principles and Practices. Lawrence Erlbaum Associates, Hillsdale Hove London (1993) 177-210
16. Kavanaugh, A. L., Patterson, S. J.: The Impact of Community Computer Networks on Social Capital and Community Involvement in Blacksburg. In: Wellman, B., Haythornthwaite, C. (eds.): The Internet in Everyday Life. The Information Age Series. Blackwell Publishing, Malden Oxford Melbourne Berlin (2002) 325-344
17. nd ed. Sage Publications, Thousand Oaks London New Delhi (1994)
18. Kuutti, K.: Activity Theory as a Potential Framework for Human-Computer Interaction Research. In: Nardi, B. A. (ed.): Context and Consciousness: Activity Theory and Human-Computer Interaction. MIT Press, Cambridge London (1996) 17-44
19. Leont'ev, A. N.: The Problem of Activity in Psychology. Soviet Psychology 13: 2 (1974-1975) 4-33.
20. Lievrouw, L. A.: Determination and Contingency in New Media Development: Diffusion of Innovations and Social Shaping of Technology Perspectives. In: Lievrouw, L. A., Livingstone, S. (eds.): Handbook of New Media: Social Shaping and Consequences of ICTs. Sage Publications, London Thousand Oaks New Delhi (2002) 183-199
21. Mansell, R.: Communication by Design? In: Mansell, R., Silverstone, R. (eds.): Communication by Design: The Politics of Information and Communication Technologies. Oxford University Press, Oxford New York (1996) 15-43
22. Matei, S., Ball-Rokeach, S. J.: Belonging in Geographic, Ethic, and Internet Spaces. In: Wellman, B., Haythornthwaite, C. (eds.): The Internet in Everyday Life. The Information Age Series. Blackwell Publishing, Malden Oxford Melbourne Berlin (2002) 404-427
23. Putnam, R. D.: Bowling Alone: The Collapse and Revival of American Community. Simon and Schuster, New York London Toronto Sydney Singapore (2000)
24. Quan-Haase, A., Wellman, B., with Witte, J. C., Hampton, K. N.: Capitalizing on the Net: Social Contact, Civic Engagement, and Sense of Community. In: Wellman, B., Haythornthwaite, C. (eds.): The Internet in Everyday Life. The Information Age Series. Blackwell Publishing, Malden Oxford Melbourne Berlin (2002) 291-324
25. Star, S. L., Bowker, G. C. How to Infrastructure. In: Lievrouw, L. A., Livingstone, S. (eds.): Handbook of New Media: Social Shaping and Consequences of ICTs. Sage Publications, London Thousand Oaks New Delhi (2002) 151-162
26. Van den Besselaar, P., Melis, I., Beckers, D.: Digital Cities: Organization, Content, and Use. In: Ishida, T., Isbister, K. (eds.): Digital Cities: Technologies, Experiences, and Future Perspectives. Lecture Notes in Computer Science, Vol. 1765. Springer-Verlag, Berlin Heidelberg New York (2000) 18-32
27. Wellman, B.: Computer Networks as Social Networks. Science 293 (14 September 2001) 2031-2034