The effectiveness of workflow management systems: Predictions and lessons learned

International Journal of Information Management

Volumn 25, Issue 5, 2005, Pages 458-472

  Reijers, Hajo A ^a   Van Der Aalst, Wil M P ^a  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Business processes; IT effectiveness; Simulation; Workflow management

Indexed keywords

DATA ACQUISITION; INDUSTRIAL MANAGEMENT; INFORMATION TECHNOLOGY; PERFORMANCE; SIMULATION; SOCIETIES AND INSTITUTIONS;

BUSINESS PROCESSES; IT EFFECTIVENESS; PERFORMANCE MEASUREMENT; WORKFLOW MANAGEMENT;

INFORMATION MANAGEMENT;

EID: 23844497413     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2005.06.008     Document Type: Conference Paper

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