Laying a foundation for comparing departmental structures between reference and instructional services: Analysis of a nationwide survey

College and Research Libraries

Volumn 63, Issue 3, 2002, Pages 275-287

  Johnson, Kristin ^a   Fountain, Kathleen Carlisle ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 23044534385     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.63.3.275     Document Type: Article

References (26)

1. For brief overviews of the instruction movement, see: Hannelore B. Rader, "The Learning Environment - Then, Now and Later: 30 Years of Teaching Information Skills," Reference Services Review 27, no. 3 (1999): 219-24;
2. Mary J. Du Mont and Barbara F. Schloman, "The Evolution and Reaffirmation of a Library Orientation Program in an Academic Research Library," Reference Services Review 23, no. 1 (1995): 85-93.
3. Details on the expansion of library instruction as a topic in the professional literature can be found in Rader, "A Silver Anniversary: 25 Years of Reviewing the Literature Related to User Instruction," Reference Services Review 28, no. 3 (2000): 290-96.
4. A brief summary can be found in Ron Blazek, "The Administrative Climate for Bibliographic Instruction in Large Academic Libraries," Reference Librarian 10 (spring/summer 1984): 161-62.
5. Rader, "The Learning Environment," 222.
6. Maureen Pastine, "Library Instruction and Reference Service: Administration of a Bibliographic Instruction Program in the Academic Library," Reference. Librarian 10 (spring/summer 1984): 188.
7. Teresa Y. Neely et al., "Instruction and Outreach at Colorado State University Libraries," Reference Librarian 67/68 (1999): 273-87.
8. st Century," Journal of Academic Librarianship 2 (Nov. 1994): 285-90.
9. Beverly P. Lynch and Kimberley Robles Smith, "The Changing Nature of Work in Academic Libraries," College & Research Libraries 62 (Sept. 2001): 407-20.
10. th edition (New York: McGraw-Hill, 1997), 223-36;
11. James Rettig, "Future Reference - 'Sired by a Hurricane, Dam'd by an Earthquake,'" Reference Librarian 54 (1996): 75-94.
12. William Miller, "What's Wrong with Reference: Coping with Success and Failure at the Reference Desk," American Libraries 15 (May 1984): 303-6, 321-22.
13. Audrey D. Moore, "Reference Librarianship: 'It was the Best of Times, it was...,'" Reference Librarian 54 (1996): 3-10.
14. Katz, "Bibliographical Instruction."
15. Keith Ewing and Robert Hauptman, "Is Traditional Reference Service Obsolete?" Journal of Academic Librarianship 21 (Jan. 1995): 3-6.
16. David F. Kohl, "As Time Goes by... Revisiting Fundamentals," Library Trends 44 (fall 1995): 426.
17. Future research could expand on this survey by comparing departmental structures among institutions offering credit-based library courses versus those that do not.
18. Marybeth Charters, "The Extent of Bibliographic Instruction in Academic Libraries: A Preliminary Examination," Research Strategies 16, no.2 (1998): 147-52. Unfortunately, her conclusions are based on only twenty-six responses, so they cannot be assumed conclusive.
19. Pastine, "Library Instruction and Reference Service."
20. Lynch and Smith, "The Changing Nature of Work in Academic Libraries."
21. The additional workload placed on the librarian from teaching a credit-based course is discussed in Kimberley Donnelly, "Reflection on What Happens When Librarians Become Teachers," Computers in Libraries 20 (Mar. 2000): 46-49.
22. Rader, "Information Literacy in the Reference Environment: Preparing for the Future," Reference Librarian 71 (2000): 25-33.
23. Lynch and Smith, "The Changing Nature of Work in Academic Libraries."
24. In the private sector, reengineering is commonly associated with layoffs. This article made no indication of eliminating staff. Shapiro and Long, "Just Say Yes."
25. "Information Services Policy Manual: An Outline," RQ, 34 (winter 1994): 165-72. These guidelines were drafted by the Management of Reference Services Committee of the Reference and Adult Users Services Division of the ALA.
26. Steve Gibbons, "Business Experts Ponder the Past, Present, and Future," Journal for Quality and Participation 22 (Nov./Dec. 1999): 18-23.