What makes mediation work? Mediators' perspectives on resolving disputes

Industrial Relations

Volumn 44, Issue 3, 2005, Pages 509-517

  Mareschal, Patrice M ^a  

^a RUTGERS UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

LABOR RELATIONS; NEGOTIATION PROCESS;

EID: 22244474950     PISSN: 00198676     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.0019-8676.2005.00397.x     Document Type: Article

References (9)

1. Albrecht, Karl. 1994. "The Power of Bifocal Vision." Management Review 83(4):42-46.
2. Briggs, Steven, and Daniel J. Koys. 1990. "An Empirical Investigation of Public-Sector Mediator Effectiveness." Journal of Collective Negotiations in the Public Sector 19:121-128.
3. Bush, Robert A. Baruch, and Joseph P. Folger. 1994. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. San Francisco: Jossey-Bass.
4. FMCS. 1997. New Mediator Training Sequence I: Dispute Mediation and FMCS Administrative Procedures Mediator Handbook. Washington, DC: Federal Mediation and Conciliation Service
5. Kim, Jae-on, and Charles W. Mueller. 1978. Factor Analysis: Statistical Methods and Practical Issues. Newbury Park, CA: Sage.
6. Kochan, Thomas A., and Joel Cutcher-Gershenfeld. 1997. Final Report on the National Performance Review Survey for the Federal Mediation and Conciliation Service. Boston, MA: University of Massachusetts Center for Survey Research.
7. Kochan, Thomas A., Joel Cutcher-Gershenfeld and Todd Jick. 1978. "The Public Sector Mediation Process: A Theory and Empirical Examination." Journal of Conflict Resolution 22:209-240.
8. Posthuma, Richard A., James B. Dworkin, and Maris Stella Swift. 2002. "Mediator Tactics and Sources of Contlict: Facilitating and Inhibiting Effects." Industrial Relations, 41:94-109.
9. Rodgers, Robert C. 1986. "An Interesting, Bad Theory of Mediation." Public Administration Review 46:67-74.