Impacts of managed care patient protection laws on health services utilization and patient satisfaction with care

Health Services Research

Volumn 40, Issue 3, 2005, Pages 647-668

  Sloan, Frank A ^a,b   Rattliff, John R ^a   Hall, Mark A ^c,d  

^a DUKE UNIVERSITY   (United States)

^b Center for Health Policy Law and Management   (United States)

^c WAKE FOREST UNIVERSITY   (United States)

^d WAKE FOREST SCHOOL OF MEDICINE   (United States)

Author keywords

Health services utilization; HMO; Managed care; Patient bill of rights; Satisfaction with care

Indexed keywords

COMMUNITY CARE; DOCTOR PATIENT RELATION; HEALTH CARE UTILIZATION; HEALTH MAINTENANCE ORGANIZATION; HEALTH SERVICE; HOUSEHOLD; LAW; LOWEST INCOME GROUP; MANAGED CARE; PATIENT SATISFACTION; REVIEW; TRUST; UNITED STATES;

EID: 20344368014     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2005.00378.x     Document Type: Review

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