The nature and prevalence of the use of performance measurement techniques by airlines

Journal of Air Transport Management

Volumn 11, Issue 4, 2005, Pages 207-217

  Francis, Graham ^a   Humphreys, Ian ^b   Fry, Jackie ^c  

^a UNIVERSITY OF WAIKATO   (New Zealand)

^b LOUGHBOROUGH UNIVERSITY   (United Kingdom)

^c OPEN UNIVERSITY BUSINESS SCHOOL   (United Kingdom)

Author keywords

Airlines; Benchmarking; Performance management; Performance measurement

Indexed keywords

AIRLINE INDUSTRY; PERFORMANCE ASSESSMENT;

EID: 20344364379     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2004.10.003     Document Type: Article

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