User survey at Waterford Institute of Technology Libraries. How a traditional approach to surveys can inform library service delivery

New Library World

Volumn 106, Issue 1-2, 2005, Pages 43-57

  Hayden, Helen ^a   O'Brien, Terry ^a   Rathaille, Maoilíosa Ó ^a  

^a Ireland   (Ireland)

Author keywords

Academic libraries; Customer service management; Ireland; Strategic planning; Surveys; User studies

Indexed keywords

EID: 19944364164     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074800510575348     Document Type: Article

References (26)

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