The impact of information sharing on a returns policy with the addition of a direct channel

International Journal of Production Economics

Volumn 97, Issue 2, 2005, Pages 196-209

  Yao, Dong Qing ^a   Yue, Xiaohang ^b   Wang, Xiaoyin ^a   Liu, John J ^b  

^a TOWSON UNIVERSITY   (United States)

^b UNIVERSITY OF WISCONSIN MILWAUKEE   (United States)

Author keywords

Direct channel; Information sharing; Non information sharing; Returns policy

Indexed keywords

COSTS; CUSTOMER SATISFACTION; ECONOMIC AND SOCIAL EFFECTS; INDUSTRIAL MANAGEMENT; INFORMATION ANALYSIS; PUBLIC POLICY; SOCIAL ASPECTS;

DIRECT CHANNEL; INFORMATION SHARING; NON-INFORMATION SHARING; RETURNS POLICY;

INDUSTRIAL ECONOMICS;

EID: 19744368434     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2004.08.006     Document Type: Article

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