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Volumn 2001-January, Issue , 2001, Pages 752-756

Trust issues and user reactions to e-services and e-marketplaces: A customer survey

Author keywords

Consumer electronics; Contracts; Control systems; Electrical equipment industry; Electronic commerce; Humans; Industrial relations; Laboratories; Monitoring; Supply chains

Indexed keywords

CONSUMER ELECTRONICS; CONTRACTS; CONTROL SYSTEMS; ELECTRIC MACHINE CONTROL; ELECTRONIC COMMERCE; ELECTRONICS INDUSTRY; EXPERT SYSTEMS; INDUSTRIAL RELATIONS; LABORATORIES; MONITORING; SUPPLY CHAINS; SURVEYS;

EID: 19544371688     PISSN: 15294188     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/DEXA.2001.953148     Document Type: Conference Paper
Times cited : (5)

References (9)
  • 3
    • 0026939412 scopus 로고
    • Trust, control strategies, and allocation of function in human-machine systems
    • Lee, J., & Moray, N. (1992). Trust, control strategies, and allocation of function in human-machine systems. Ergonomics, 35 (10), 1243-1270.
    • (1992) Ergonomics , vol.35 , Issue.10 , pp. 1243-1270
    • Lee, J.1    Moray, N.2
  • 4
    • 57649209186 scopus 로고    scopus 로고
    • Introduction to special topic forum - Not so different after all: A cross-discipline view of trust
    • Rousseau, D.M., Sitkin, S.B., Burt, R.S., & Camerer, C. (1998). Introduction to special topic forum - Not so different after all: a cross-discipline view of trust. Academy of Management Review, 23 (3), 393-404.
    • (1998) Academy of Management Review , vol.23 , Issue.3 , pp. 393-404
    • Rousseau, D.M.1    Sitkin, S.B.2    Burt, R.S.3    Camerer, C.4
  • 5
    • 0001618293 scopus 로고
    • The 'problem' with automation: Inappropriate feedback and interaction, not 'over-automation'
    • D.Broadbent, J. Reason and A.Baddeley (Eds.), Clarendon Press
    • Norman, D.A. (1990). The 'problem' with automation: inappropriate feedback and interaction, not 'over-automation'. In D.Broadbent, J. Reason and A.Baddeley (Eds.), Human Factors in Hazardous Situations (pp. 137-145). Clarendon Press.
    • (1990) Human Factors in Hazardous Situations , pp. 137-145
    • Norman, D.A.1
  • 6
    • 84935412791 scopus 로고
    • The social control of impersonal trust
    • Shapiro, S.P. (1987). The social control of impersonal trust. American Journal of Sociology, 93 (3), 623-658.
    • (1987) American Journal of Sociology , vol.93 , Issue.3 , pp. 623-658
    • Shapiro, S.P.1
  • 7
    • 0033096343 scopus 로고    scopus 로고
    • Trust in business-to-business relationships: An evaluation of its status
    • Blois, K.J. (1999). Trust in business-to-business relationships: an evaluation of its status. Journal of Management Studies, 36 (2), 197-212.
    • (1999) Journal of Management Studies , vol.36 , Issue.2 , pp. 197-212
    • Blois, K.J.1
  • 8
    • 23144435923 scopus 로고    scopus 로고
    • Trust and distrust in organisations: Emerging perspectives, enduring questions
    • Kramer, R.M. (1999). Trust and distrust in organisations: emerging perspectives, enduring questions. Annual Review of Psychology, 50, 569-598.
    • (1999) Annual Review of Psychology , vol.50 , pp. 569-598
    • Kramer, R.M.1
  • 9
    • 0023449629 scopus 로고
    • Trust between humans and machines, and the design of decision aids
    • Muir, B.M. (1987). Trust between humans and machines, and the design of decision aids. International Journal of Man-Machine Studies, 27, 527-539.
    • (1987) International Journal of Man-Machine Studies , vol.27 , pp. 527-539
    • Muir, B.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.