Improving customer service performance within a food supplier-retailers context

International Journal of Retail and Distribution Management

Volumn 33, Issue 5, 2005, Pages 353-370

  Theodoras, Dimitrios ^a   Laios, Lambros ^b   Moschuris, Socrates ^b  

^a Athens 2004 Organising Committee for the Olympic Games   (Greece)

^b UNIVERSITY OF PIRAEUS   (Greece)

Author keywords

Channel relationships; Customer service management; Food industry; Greece

Indexed keywords

EID: 18844451287     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550510596731     Document Type: Article

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