Strategic information systems planning model for building flexibility and success

Industrial Management and Data Systems

Volumn 105, Issue 1, 2005, Pages 63-81

  Palanisamy, Ramaraj ^a  

^a ST FRANCIS XAVIER UNIVERSITY   (Canada)

Author keywords

Information systems; User interfaces

Indexed keywords

COMPETITION; INFORMATION TECHNOLOGY; MANAGERS; MATHEMATICAL MODELS; SOCIETIES AND INSTITUTIONS; USER INTERFACES;

COGNITIVE CAPABILITIES; CRITICAL SUCCESS FACTORS (CSF); STRATEGIC INFORMATION SYSTEMS PLANNING (SISP); VALUE CHAIN ANALYSIS;

STRATEGIC PLANNING;

EID: 18844443733     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570510575199     Document Type: Article

References (62)

1. Aladwani, A.M. (2000), "IS project characteristics and performance: a Kuwaiti illustration", Journal of Global Information Management, Vol. 8 No. 2, pp. 50-7.
2. Bahrami, H. and Evans, S. (1987), "Stratocracy in high technology firms", California Management Review, Vol. 30 No. 1, pp. 51-66.
3. Bai, R. and Lee, G. (2003), "Organizational factors influencing the quality of the IS/IT strategic planning process", Industrial Management & Data Systems, Vol. 103 No. 8, pp. 622-32.
4. Bailey, J.E. and Pearson, S.W. (1983), "Development of a tool for measuring and analyzing computer user satisfaction", Management Science, Vol. 29 No. 5, pp. 530-44.
5. Barki, H. and Hartwick, J. (1994), "Measuring user participation, user involvement, and user attitude", MIS Quarterly, Vol. 18 No. 1, pp. 59-82.
6. Barney, J. (1991), "Firm resources and sustained competitive advantage", Journal of Management, Vol. 17 No. 1, pp. 99-120.
7. Beach, A.P., Price, D.H., Paterson, A. and Sharp, J.A. (2000), "Manufacturing operations and strategic flexibility: survey and cases", International Journal of Operations & Production Management, Vol. 20 No. 1, pp. 7-30.
8. Belcher, L.W. and Watson, H.J. (1993), "Assessing the value of Conoco's EIS", MIS Quarterly, Vol. 17 No. 3, pp. 239-53.
9. Bruns, W. Jr and MacFarlan, E.W. (1987), "Information technology puts power in control systems", Harvard Business Review, Vol. 65 No. 5, pp. 89-94.
10. Burrel, G. and Morgan, G. (1979), Sociological Paradigms and Organizational Analysis, Heinemann, London.
11. Byrd, T.A. and Turner, D.E. (2000), "Measuring the flexibility of information technology infrastructure: exploratory analysis of a construct", Journal of Management Information Systems, Vol. 12 No. 3, pp. 187-205.
12. Choe, J.M. (2002), "The organizational learning effects of management accounting information under advanced manufacturing technology", European Journal of Information Systems, Vol. 11 No. 2, pp. 142-58.
13. Chong, P.P., Chen, Y. and Chen, J.C. (2001), "IT induction in the food service industry", Industrial Management & Data Systems, Vol. 101, No. 1, pp. 13-20.
14. Cyert, R.M. and March, J.G. (1963), A Behavior Theory of the Firm, Prentice-Hall, Englewood Cliffs, NJ.
15. Davenport, T.H. (1993), Process Innovation: Reengineering Work through Information Technology, Harvard Business School, Boston, MA.
16. Davenport, T.H. and Short, J. (1990), "The new industrial engineering: information technology and business process redesign", Sloan Management Review, Vol. 31 No. 4, pp. 11-27.
17. Davis, F.D. (1989), "Perceived usefulness, perceived ease of use, and user acceptance of information technology", MIS Quarterly, Vol. 13 No. 3, pp. 319-40.
18. Delone, W.H. and McLean, E.R. (1992), "Information system success: the quest for the dependent variable", Information Systems Research, Vol. 3 No. 1, pp. 60-95.
19. Doll, W.J. and Torkzadeh, G. (1989), "A discrepancy model for end-user computing involvement", Management Science, Vol. 35 No. 10, pp. 1151-71.
20. Duncan, N.B. (1995), "Capturing flexibility of information technology infrastructure: a study of resource characteristics and their measure", Journal of Management Information Systems, Vol. 12 No. 3, pp. 187-205.
21. Ein-Dor, P. and Segev, E. (1978), "Strategic planning for management information systems", Management Science, Vol. 24 No. 15, pp. 1631-41.
22. Elam, J.J. and Leidner, D.G. (1995), "EIS adoption, use, and impact: the executive perspective", Decision Support Systems, Vol. 14 No. 2, pp. 89-103.
23. Flint, G.D. (2000), "What is the meaning of competitive advantage?", Advances in Competitiveness Research, Vol. 8 No. 1, pp. 121-9.
24. Gelle, E. and Karhu, K. (2003), "Information quality for strategic technology planning", Industrial Management & Data Systems, Vol. 103 No. 8, pp. 633-43.
25. Goguen, J.A. and Varela, F.J. (1979), "System and distinctions: duality and complementarity", International Journal of General Systems, Vol. 5 No. 1, pp. 31-43.
26. Gordon, L.A. and Schick, A. (1990), "Designing flexible management decision support systems", Journal of Financial & Accounting Systems, Vol. 6 No. 1, pp. 4-10.
27. Grover, V., Teng, J.T.C. and Fiedler, K.D. (1993), "Information technology enabled business process redesign: an integrated framework", OMEGA International Journal of Management Science, Vol. 21 No. 4, pp. 433-47.
28. Hammer, M. and Champy, J. (1994), Reengineering the Corporation: A Manifesto for Business Revolution, Nicholas Brealey, London.
29. He, Z., Khalifa, M., Kusy, M. and Zhao, T. (1998), "A survey study of the current IS usage in the chinese manufacturing industry", Information & Management, Vol. 34 No. 5, pp. 285-94.
30. Igbaria, M., Guimaraes, T. and Davis, G. (1995), "Testing the determinants of microcomputer usage via a structural equation model", Journal of Management Information Systems, Vol. 11 No. 4, pp. 87-114.
31. Ives, B. and Olson, M.H. (1984), "User involvement and MIS success: a review of research", Management Science, Vol. 30 No. 5, pp. 589-603.
32. Kanungo, S. (2000), "Flexible information systems", in Sushil, A. (Ed.), Corner-stones of Enterprise Flexibility: Strategic, Organizational, Financial, Information Systems and Manufacturing Flexibilities, Flexible Systems Management, New Delhi, pp. 363-94.
33. Kanungo, S., Duda, S. and Srinivas, Y. (1999), "A structured model for evaluating information systems effectiveness", Systems Research and Behavioral Sciences, Vol. 16 No. 6, pp. 495-518.
34. Kettinger, W.J., Teng, J.T.C. and Guha, S. (1997), "Business process change: a study of methodologies, techniques, and tools", MIS Quarterly, Vol. 21 No. 1, pp. 55-80.
35. King, W.R. and Rodriquez, J.I. (1981), "Participative design of strategic decision support systems: an empirical assessment", Management Science, Vol. 27 No. 6, pp. 717-26.
36. King, W.R. and Zmud, R.W. (1987), "Managing information systems policy planning, strategic planning, and operational planning", Proceedings of the 8th Annual International Conference on Information Systems, pp. 299-308.
37. Leana, C. and Barry, B. (2000), "Stability and change as simultaneous experiences in organizational life", Academy of Management Review, Vol. 25 No. 4, pp. 753-9.
38. Leeuw, A.D. and Volberda, H.W. (1996), "On the concept of flexibility: a dual control perspective", OMEGA, International Journal of Management Science, Vol. 24 No. 2, pp. 121-39.
39. Lin, B., Vassar, J.A. and Clark, L.S. (1993), "Information technology strategies for small businesses", Journal of Applied Business Research, Vol. 9 No. 2, pp. 25-30.
40. Lucas, H.C. (1974), Toward Creative System Design, Columbia University Press, New York, NY.
41. Mensah, K.E. (1989), "Evaluating information systems projects: a perspective on cost-benefit analysis", Information Systems, Vol. 14 No. 3, pp. 205-17.
42. Morris, S.A., Marshall, T.E. and Rainer, R.K. (2002), "Impact of user satisfaction and trust on virtual members", Information Resources Management Journal, Vol. 15 No. 2, pp. 22-30.
43. Neumann, S. and Segev, E. (1979), "A case study of user evaluation of information characteristics for system improvement", Information Management, Vol. 2 No. 6, pp. 271-8.
44. Nolan, R.L. (1979), "Managing the crisis in data processing", Harvard Business Review, Vol. 57 No. 2, pp. 115-26.
45. Olshavsky, R.W. and Miller, J.A. (1972), "Consumer expectations, product performance, and perceived product quality", Journal of Marketing Research, Vol. 9 No. 1, pp. 19-21.
46. Pant, S. and Hsu, C. (1999), "An integrative framework for strategic information systems planning and development", Information Resources Management Journal, Vol. 12 No. 1, pp. 15-25.
47. Pant, S. and Ravichandran, T. (2001), "A framework for information systems planning for e-business", Logistics Information Management, Vol. 14 No. 1/2, pp. 85-98.
48. Porter, M.E. (1979), "How competitive forces shape strategy", Harvard Business Review, Vol. 57 No. 2, pp. 137-45.
49. Porter, M.E. (1984), Competitive Advantage, Free Press, New York, NY.
50. Porter, M.E. and Miller, V.E. (1985), "How information gives you competitive advantage", Harvard Business Review, Vol. 63 No. 4, pp. 149-61.
51. Rockart, J.F. (1979), "Chief executives define their own data needs", Harvard Business Review, Vol. 57 No. 2, pp. 81-93.
52. Saarinen, T. (1989), "Evolution of information systems in organizations", Behavior and Information Technology, Vol. 8 No. 5, pp. 387-98.
53. Senge, P.M. (1990), The Fifth Discipline, Doubleday, New York, NY.
54. Sinkula, J.M. (1994), "Market information processing and organizational learning", Journal of Marketing, Vol. 58 No. 1, pp. 35-45.
55. Sushil, A. (2001), "Flexibility metaphors", Systems Research and Behavioral Science, Vol. 18 No. 2, pp. 569-75.
56. Szajna, B. and Scamell, R.W. (1993), "The effects of information system user expectations on their performance and perceptions", MIS Quarterly, Vol. 17 No. 4, pp. 493-516.
57. Tallon, P.P., Kraemer, K.L. and Gurbaxani, V. (2000), "Executives' perceptions of the business value of information technology: a process-oriented approach", Journal of Management Information Systems, Vol. 16 No. 4, pp. 145-73.
58. Taylor, J. (1990), "Information systems and structured techniques", Industrial Management & Data Systems, Vol. 90 No. 7, pp. 9-15.
59. Thach, L. and Woodman, R.W. (1994), "Organizational change and information technology: managing on the edge of cyberspace", Organizational Dynamics, Vol. 23 No. 1, pp. 30-47.
60. Upton, D.M. (1994), "The management of manufacturing flexibility", California Management Review, Vol. 36 No. 2, pp. 72-89.
61. Williams, L.T. (1997), "Planning and managing the information system - a manager's guide", Industrial Management & Data Systems, Vol. 97 No. 5, pp. 187-91.
62. Yen, D.C., Lee, S. and Koh, S. (2001), "Critical knowledge/skill sets required by industries: an empirical analysis", Industrial Management & Data Systems, Vol. 101 No. 8, pp. 432-42.