Organizationally-induced work stress: The role of employee bureaucratic orientation

Personnel Review

Volumn 34, Issue 2, 2005, Pages 210-224

  Conner, Deondra S ^a   Douglas, Scott C ^b  

^a ALCORN STATE UNIVERSITY   (United States)

^b BINGHAMTON UNIVERSITY   (United States)

Author keywords

Bureaucracy; Business policy; Organizational structures; Role conflict; Stress; Working practices

Indexed keywords

EID: 18844399642     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483480510579439     Document Type: Article

References (95)

1. Albert, R. (1983), "The intercultural sensitizer or cultural assimmilator? A cognitive approach", in Landis, D. and Brislin, R. (Eds), Handbook of Intercultural Training, Vol. 2, Pergamon, New York, NY, pp. 186-217.
2. Allinson, C.W. (1984), Bureaucratic Personality and Organization Structure, Gower, Aldershot.
3. Anderson, S.E., Coffey, B.S. and Byerly, R.T. (2002), "Formal organizational initiatives and informal workplace practices: links to work-family conflict and job-related outcomes", Journal of Management, Vol. 28 No. 6, pp. 787-810.
4. Arsenault, A., Dolan, S.L. and Van Ameringen, M.R. (1991), "Stress and mental strain in hospital work: exploring the relationship beyond personality", Journal of Organizational Behavior, Vol. 12, pp. 483-93.
5. Ashforth, B., Saks, A.M. and Lee, R.T. (1998), "Socialization and newcomer adjustment: the role of organizational context", Human Relations, Vol. 51 No. 7, pp. 897-926.
6. Bacharach, S.B., Bamberger, P.A. and Sonnenstuhl, W.J. (2002), "Driven to drink: managerial control, work-related risk factors and employee problem drinking", Academy of Management Journal, Vol. 45 No. 4, pp. 637-58.
7. Barley, S.R. and Kunda, G. (1992), "Design and devotion: surges of rational and normative ideologies of control in managerial discourse", Administrative Science Quarterly, Vol. 37, pp. 363-99.
8. Barnett, R.C. and Brennan, R.T. (1995), "The relationship between job experiences and psychological distress: a structural equation approach", Journal of Organizational Behavior, Vol. 16, pp. 259-76.
9. Beehr, T.A., Johnson, L.B. and Nieva, R. (1995), "Occupational stress: coping of police and their spouses", Journal of Organizational Behavior, Vol. 16, pp. 3-25.
10. Blank, S. (1986), "Organizing the future", Management Review, Vol. 75 No. 7, pp. 18-21.
11. Bunce, D. and West, M.A. (1996), "Stress management and innovation interventions at work", Human Relations, Vol. 49, pp. 209-31.
12. Burke, R.J. and Greenglass, E. (1993), "A longitudinal study of psychological burnout in teachers", Human Relations, Vol. 48, pp. 187-202.
13. Burns, L. and Wholey, D. (1993), "Adoption and abandonment of matrix management programs", Academy of Management Journal, Vol. 36 No. 1, pp. 106-38.
14. Burns, T. and Stalker, G.M. (1961), The Management of Innovation, Tavistock, London.
15. Buunk, B. and Ybema, J.F. (1995), "Selective evaluation and coping with stress: making one's situation cognitively more livable", Journal of Applied Social Psychology, Vol. 2, pp. 1499-517.
16. Carlson, D.S. and Perrewe, P.L. (1999), "The role of social support in the stressor-strain relationship: an examination of work-family conflict", Journal of Management, Vol. 25 No. 4, pp. 513-40.
17. Cleaver, J. (2000), "Out of sight", Crain's New York Business, Vol. 16 No. 44, pp. 31, 46.
18. Conner, D. (2003a), "Examining worker obsolescence: an organization environment perspective", Ethics and Critical Thinking Journal, Vol. 2003 No. 3.
19. Conner, D. (2003b), "Social comparison in virtual work environments: an examination of contemporary referent selection", Journal of Occupational and Organizational Psychology, Vol. 76 No. 1, pp. 133-47.
20. Courtright, J.A., Fairhurst, G.T. and Rogers, L.E. (1989), "Interaction patterns in organic and mechanistic systems", Academy of Management Journal, Vol. 32 No. 4, pp. 773-802.
21. Cropanzano, R., Howes, J.D., Grandey, A.A. and Toth, P. (1997), "The relationship of organizational politics and support to work behaviors, attitudes, and stress", Journal of Organizational Behavior, Vol. 18, pp. 159-80.
22. Daniels, K. and Guppy, A. (1994), "Occupational stress, social support, job control, and psychological well being", Human Relations, Vol. 47, pp. 1523-44.
23. Davidson, L., Hagman, J. and Baum, A. (1990), "An exploration of a possible physiological explanation for stressor after-effects", Journal of Applied Social Psychology, Vol. 20, pp. 869-80.
24. Davidson, M.J. and Cooper, C.L. (1986), "Executive women under pressure", International Review of Applied Psychology, Vol. 35 No. 3, pp. 301-26.
25. Dervitsiotis, K.N. (1998), "The challenge of managing organizational change: exploring the relationship of re-engineering, developing learning organizations and total quality management", Total Quality Management, Vol. 9 No. 1, pp. 109-22.
26. Dewe, P.J. (1992), "Applying the concept of appraisal to work stressors: some exploratory analysis", Human Relations, Vol. 45, pp. 143-64.
27. Dewe, P.J. and Guest, D.E. (1990), "Methods of coping with stress at work: a conceptual analysis and empirical study of measurement issues", Journal of Organizational Behavior, Vol. 11, pp. 135-50.
28. Donaldson, L. (1985), "Organizational design and life cycle of products", Journal of Management Studies, Vol. 22, pp. 25-37.
29. Douglas, S.C. and Martinko, M.J. (2001), "Exploring the role of individual differences in the prediction of workplace aggression", Journal of Applied Psychology, Vol. 86, pp. 547-59.
30. Dwyer, D.J. and Ganster, D.C. (1991), "The effects of job demands and control on employee attendance and satisfaction", Journal of Organizational Behavior, Vol. 12, pp. 595-608.
31. Edwards, J.R. (1992), "A cybernetic theory of stress, coping, and well being in organizations", Academy of Management Review, Vol. 17, pp. 238-74.
32. Edwards, J.R. (1996), "An examination of competing versions of the person-environment fit approach to stress", Academy of Management Journal, Vol. 39, pp. 292-339.
33. Ferris, G.R., Frink, D.D., Gilmore, D.C. and Kacmar, K.M. (1994), "Understanding as an antidote for the dysfunctional consequences of organizational politics as a stressor", Journal of Applied Social Psychology, Vol. 24, pp. 1204-20.
34. Ferris, G.R., Frink, D.D., Galang, M.C., Zhou, J., Kacmar, K.M. and Howard, J.L. (1996), "Perceptions of organizational politics: prediction, stress-related implications, and outcomes", Human Relations, Vol. 49 No. 2, pp. 233-66.
35. Fiedler, F., Mitchell, T. and Triandis, H. (1971), "The cultural assimilator: an approach to cross-cultural training", Journal of Applied Psychology, Vol. 55, pp. 95-102.
36. Flett, G.L., Blankstein, K.R., Hichen, J. and Watson, M.S. (1995), "Social support and help-seeking in daily hassles versus major life events stress", Journal of Applied Social Psychology, Vol. 25, pp. 49-58.
37. Follett, M.P. (1949), Freedom and Coordination, Management Publications Trust, London.
38. Friedman, I.A. (1995), "School principal burnout: the concept and its components", Journal of Organizational Behavior, Vol. 16, pp. 191-8.
39. Frone, M.R. (1990), "Intolerance of ambiguity as a moderator of the occupational role stress-strain relationship: a meta-analysis", Journal of Organizational Behavior, Vol. 11, pp. 309-20.
40. Greenberg, J. (1999), Managing Behavior in Organizations, 2nd ed., Prentice-Hall, Upper Saddle River, NJ.
41. Grover, S.L. (1993), "Why professionals lie: the impact of professional role conflict on reporting accuracy", Organizational Behavior and Human Decision Processes, Vol. 55, pp. 251-72.
42. Grunberg, L., Moore, S. and Greenberg, E.S. (1998), "Work stress and problem alcohol behavior: a test of the spillover model", Journal of Organizational Behavior, Vol. 19, pp. 487-502.
43. Gullett, C.R. (1975), "Mechanistic vs organic organizations: what does the future hold?", Personnel Administrator, Vol. 20 No. 7, pp. 17-19, 49.
44. Gunsauley, C. (2002), "Workers report family tensions, rising job stress", Employee Benefit News, Vol. 16 No. 13, pp. 81-2.
45. Hellriegel, D. and Slocum, J.W. (1973), "Organizational design - a contingency approach", Business Horizons, Vol. 16 No. 2, pp. 59-68.
46. Hoskisson, R.E., Hill, C.W.L. and Kim, H. (1993), "The multidivisional structure: organizational fossil or source of value?", Journal of Management, Vol. 19 No. 2, pp. 269-98.
47. Hurrell, J.J. (1995), "Police work, occupational stress and individual coping", Journal of Organizational Behavior, Vol. 16, pp. 27-8.
48. Ilinitch, A.Y., Aveni, R.A. and Lewin, A.Y. (1996), "New organizational forms and strategies for managing in hypercompetitive environments", Organization Science, Vol. 7 No. 3, pp. 211-20.
49. Jex, S.M. and Beehr, T.A. (1991), "Emerging theoretical and methodological issues in the study of work-related stress", Research in Personnel and Human Resources Management, Vol. 9, pp. 311-65.
50. Jones, F. and Fletcher, B.C. (1993), "An empirical study of occupational stress transmission in working couples", Human Relations, Vol. 46, pp. 881-903.
51. Kahn, R.L. and Byosiere, P. (1993), "Stress in organizations", in Dunnette, M. and Hough, L. (Eds), Handbook of industrial and Organizational Psychology, 3rd ed., Consulting Psychology Press Inc., Palo Alto, CA.
52. Kaldenberg, D.O. and Becker, B.W. (1992), "Workload and psychological strain: a test of the French, Rodgers, and Cobb hypothesis", Journal of Organizational Behavior, Vol. 13 No. 6, pp. 17-624.
53. Karasek, R.A. (1979), "Job demands, job decision latitude, and mental strain: implications for job redesign", Administrative Science Quarterly, Vol. 24, pp. 285-308.
54. Kobasa, S.C. (1979), "Stressful life events, personality, and health: an inquiry into hardiness", Journal of Personality and Social Psychology, Vol. 37 No. 1, pp. 1-11.
55. Kristof, A. (1996), "Person-organization fit: an integrative review of its conceptualizations, measurement, and implications", Personnel Psychology, Vol. 49 No. 1, pp. 1-49.
56. Latack, J.C. and Havlovic, S.J. (1992), "Coping with job stress: a conceptual evaluation framework for coping measures", Journal of Organizational Behavior, Vol. 13, pp. 479-508.
57. Lazarus, R.S. (1993), "From psychological stress to the emotions: a history of changing outlooks", Annual Review of Psychology, Vol. 44, pp. 1-21.
58. Lazarus, R.S. (1994), "Psychological stress in the workplace", in Crandall, R. and Perrewe, P.L. (Eds), Occupational Stress: A Handbook, Taylor & Francis Publishing, New York, NY.
59. Leana, C.R. and Feldman, D.C. (1990), "Individual responses to job loss: empirical findings from two field studies", Human Relations, Vol. 43, pp. 1155-81.
60. Lee, R.T. and Ashforth, B.E. (1996), "A meta-analytic examination of the correlates of the three dimensions of job burnout", Journal of Applied Psychology, Vol. 81, pp. 123-33.
61. Leigh, J.H., Lucas, G.H. and Woodman, R.W. (1988), "Effects of perceived organizational factors on role stress-job attitude relationships", Journal of Management, Vol. 14 No. 4, pp. 1-58.
62. Longenecker, C.O., Schaffer, C.J. and Scazzero, J.A. (1999), "Causes and consequences of stress in the IT profession", Information Systems Management, Vol. 16 No. 3, pp. 71-7.
63. McClelland, D.C., Atkinson, J.W. and Lowell, E.L. (1953), The Achievement Motive, Irvington, New York, NY.
64. McGregor, D. (1960), The Human Side of Enterprise, McGraw-Hill, New York, NY.
65. Markus, M.L., Manville, B. and Agres, C.E. (2000), "What makes a virtual organization work?", Sloan Management Review, Vol. 42 No. 1, pp. 13-26.
66. Martin, R. (1996), "A longitudinal study examining the psychological reactions of job relocation", Journal of Applied Social Psychology, Vol. 26, pp. 265-82.
67. Martinko, M.J. (Ed.) (1995), Attribution Theory: An Organizational Perspective, St Lucie Press, Delray Beach, FL.
68. Martinko, M.J. and Douglas, S.C. (1999), "Culture and expatriate failure: an attributional explication", The International Journal of Organizational Analysis, Vol. 7, pp. 265-93.
69. Mayo, E. (1933), Human Problems of an Industrial Civilization, Macmillan, New York, NY.
70. Meadows, I.S.G. (1980), "Organic structure, satisfaction, and personality", Human Relations, Vol. 33 No. 6, pp. 383-92.
71. Merton, R.K. (1968), Social Theory and Social Structure, The Free Press, New York, NY.
72. Mitroff, I.I., Mason, R.O. and Pearson, C.M. (1994), "Radical surgery: what will tomorrow's organizations look like?", Academy of Management Executive, Vol. 8 No. 2, pp. 11-21.
73. Munton, A.G. (1990), "Job relocation, stress and the family", Journal of Organizational Behavior, Vol. 11, pp. 401-6.
74. Murray, H.A. (1938), Explorations in Personality, Oxford University Press, New York, NY.
75. Nelson, D.L. and Burke, R.I. (2000), "Women executives: health, stress, and success", Academy of Management Executive, Vol. 14 No. 2, pp. 107-21.
76. Nelson, D.L. and Sutton, C. (1990), "Chronic work stress and coping: a longitudinal study and suggested new directions", Academy of Management Journal, Vol. 33, pp. 859-69.
77. Oakland, S. and Ostell, A. (1996), "Measuring coping: a review and critique", Human Relations, Vol. 49, pp. 133-55.
78. Parasuraman, S., Greenhaus, J.H. and Granrose, C.S. (1992), "Role stressors, social support, and well being among two-career couples", Journal of Organizational Behavior, Vol. 13, pp. 339-56.
79. Perrewe, P.L. and Ganster, D.C. (1989), "The impact of job demands and behavioral control on experienced job stress", Journal of Organizational Behavior, Vol. 10, pp. 213-29.
80. Perrewe, P.L., Ferris, G.R., Frink, D.D. and Anthony, W.P. (2000), "Political skill: an antidote for workplace stressors", Academy of Management Executive, Vol. 14 No. 3, pp. 115-23.
81. Perrow, C. (1986), Complex Organizations, Random House, New York, NY.
82. Pitts, R.A. (1980), "Toward a contingency theory of multibusiness organization design", Academy of Management Review, Vol. 5 No. 2, pp. 203-10.
83. Quinn, R.E. and Spreitzer, G.M. (1997), "The road to empowerment: seven questions every leader should consider", Organizational Dynamics, Vol. 26, pp. 37-48.
84. Rahman, M. and Zanzi, A. (1995), "A comparison of organizational structure, job stress, and satisfaction in audit and management advisory services (MAS) in CPA firms", Journal of Managerial Issues, Vol. 7 No. 3, pp. 290-305.
85. Schaubroeck, J. and Merritt, D.E. (1997), "Divergent effects of job control on coping with work stressors: the key role of self-efficacy", Academy of Management Journal, Vol. 40, pp. 738-54.
86. Slevin, D.P. and Covin, J.G. (1997), "Strategy formation patterns, performance, and the significance of context", Journal of Management, Vol. 23 No. 2, pp. 189-209.
87. Tannenbaum, S.I. and Dupuree-Bruno, L.M. (1994), "The relationship between organizational and environmental factors and the use of innovative human resource practices", Group and Organization Management, Vol. 19 No. 2, pp. 171-202.
88. Taylor, F.W. (1947), Scientific Management, (original work published 1911), Harper & Row, New York, NY.
89. Thomas, L.T. and Ganster, D.C. (1995), "Impact of family-supportive work variables on work-family conflict and strain: a control perspective", Journal of Applied Psychology, Vol. 80, pp. 6-15.
90. Weber, M. (1947), The Theory of Social and Economic Organization (translated by Parsons, T. and Henderson, A.M., with introduction by T. Parsons), Free Press, New York, NY.
91. Werther, W.B. (1999), "Structure-driven strategy and virtual organization design", Business Horizons, Vol. 42 No. 2, pp. 13-18.
92. Westman, M. (1992), "Moderating effect of decision latitude on stress-strain relationship: does organizational level matter?", Journal of Organizational Behavior, Vol. 13, pp. 713-22.
93. Westman, M. and Eden, D. (1992), "Excessive role demand and subsequent performance", Journal of Organizational Behavior, Vol. 13, pp. 519-29.
94. Xie, J.L. and Johns, G. (1995), "Job scope and stress: can job scope be too high?", Academy of Management Journal, Vol. 38, pp. 1288-309.
95. Zanzi, A. (1987), "How organic is your organization? Determinants of organic/mechanistic tendencies in a public accounting firm", Journal of Management Studies, Vol. 24 No. 2, pp. 125-42.