What do mature travelers perceive as important hotel/motel customer services?

Journal of Hospitality and Tourism Research

Volumn 20, Issue 2, 1996, Pages 77-93

  Wuest, Beth E S ^a   Tas, Richard F ^b   Emenheiser, Daniel A ^b  

^a TEXAS STATE UNIVERSITY   (United States)

^b UNIVERSITY OF NORTH TEXAS   (United States)

Author keywords

Consumer satisfaction; Customer services; Hotels motels; Mature travelers

Indexed keywords

EID: 0002207127     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/109634809602000206     Document Type: Article

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