Commercializing the back office at Lloyds of London: Outsourcing and strategic partnerships revisited

European Management Journal

Volumn 22, Issue 2, 2004, Pages 127-140

  Lacity, Mary ^a,b   Willcocks, Leslie ^b,c   Feeny, David ^b,d  

^a UNIVERSITY OF MISSOURI ST LOUIS   (United States)

^b UNIVERSITY OF OXFORD   (United Kingdom)

^c UNIVERSITY OF WARWICK   (United Kingdom)

^d OXFORD INSTRUMENTS PLASMA TECHNOLOGY   (United Kingdom)

Author keywords

Back offices; Business process outsourcing; Business transformation models; Supplier relationships

Indexed keywords

EID: 1642288338     PISSN: 02632373     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.emj.2004.01.016     Document Type: Article

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