Behavioral Coding for Evaluation of Medical Student Communication: Clarification or Obfuscation?

Academic Medicine

Volumn 79, Issue 2, 2004, Pages 162-170

  Sloane, Philip D ^a,b,e   Beck, Rainer ^g   Kowlowitz, Vicki ^a,c,e   Blotzer, Angela M ^f   Wang, Lily ^f   Akins, Luzmila ^f   White Chu, Foy ^h   Mitchell, C Madeline ^d,f  

^a Department of Family Medicine ^*  (United States)

^b Cecil G Sheps Ctr Hlth Serv Res   (United States)

^c School of Nursing

^d Cecil G Sheps Ctr Hlth Serv Res   (United States)

^e UNIVERSITY OF NORTH CAROLINA SCHOOL OF MEDICINE   (United States)

^f IL   (United States)

^g Mt Area Health Education Center   (United States)

^h OREGON HEALTH AND SCIENCE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; CODING; DOCTOR PATIENT RELATION; EVALUATION; FEMALE; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; INTERVIEW; MALE; MEDICAL EDUCATION; MEDICAL ETHICS; OBSERVER VARIATION; PATIENT SATISFACTION; PERFORMANCE; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; RATING SCALE; STANDARD; VERBAL BEHAVIOR; VERBAL COMMUNICATION; VIDEORECORDER; CLINICAL COMPETENCE; HUMAN RELATION; INFORMATION PROCESSING; MEDICAL STUDENT; METHODOLOGY; MULTIVARIATE ANALYSIS; NONVERBAL COMMUNICATION; STATISTICAL ANALYSIS; TASK PERFORMANCE; UNITED STATES; VIDEORECORDING;

CLINICAL COMPETENCE; DATA COLLECTION; DATA INTERPRETATION, STATISTICAL; HUMANS; INTERVIEWS; MULTIVARIATE ANALYSIS; NONVERBAL COMMUNICATION; NORTH CAROLINA; PROFESSIONAL-PATIENT RELATIONS; STUDENTS, MEDICAL; TASK PERFORMANCE AND ANALYSIS; VERBAL BEHAVIOR; VIDEO RECORDING;

EID: 1542318884     PISSN: 10402446     EISSN: None     Source Type: Journal    
DOI: 10.1097/00001888-200402000-00013     Document Type: Article

References (25)

1. Norman GR. Objective measurement of clinical performance. Med Educ. 1985;19:43-7.
2. Colliver JA, Swartz MH. Assessing clinical performance with standardized patients. JAMA. 1997;278:790-1.
3. Lipkin M, Putnam SM, Lazare A. The Medical Interview: Clinical Care, Education, and Research. New York: Springer-Verlag, 1995.
4. Noldus LP, Trienes RJ, Herdriksen AH, Jansen H, Jansen RG. The Observer Video-Pro: new software for the collection, management, and presentation of time-structured data from videotapes and digital media files. Behav Res Methods Instrum Comput. 2000;32:197-206.
5. Coulehan JL, Block MR. The Medical Interview: Mastering Skill for Clinical Practice, 3rd ed. Philadelphia: Davis, 1997.
6. Beck RS, Daughtridge R, Sloane PD. Physician-patient communication in the primary care office: a systematic review. J Am Board Fam Pract. 2002;15:25-38.
7. Bakeman R, Gottman JM. Observing Interaction: An Introduction to Sequential Analysis. Cambridge: Cambridge University Press, 1997.
8. Statistical Package for the Social Sciences (SPSS) Advanced Statistics 7.5. Chicago, Ill.: SPSS Inc., 1997.
9. SAS/STAT User's Guide, Version 8. Cary, N.C.: SAS Institute, Inc., 1999.
10. Swanson DB, Norcini JJ. Factors influencing reproducibility of tests using standardized patients. Teach Learn Med. 1989;1:158-66.
11. Pieters HM, Touw-Otten FW, De Melker RA. Simulated patients in assessing consultation skills of trainees in general practice vocational training: a validity study. Med Educ. 1994;28:226-33.
12. Swartz MH, Colliver JA, Robbs RS, Cohen DS. Effect of multiple standardized patients on case and examination means and passing rates. Acad Med. 1999;74(10 suppl):S131-S134.
13. Tamblyn RM, Klass DJ, Schanbl GK, Kopelow ML. Sources of unreliability and bias in standardized-patient rating. Teach Learn Med. 1991;3:74-85.
14. Usherwood T. Subjective and behavioural evaluation of the teaching of patient interview skills. Med Educ. 1993;27:41-7.
15. Bertakis KD, Roter D, Putnam SM. The relationship of physician medical interview style to patient satisfaction. J Fam Pract. 1991;32:175-81.
16. Golin CE, DiMatteo MR, Gelberg L. The role of patient participation in the doctor visit: implications for adherence to diabetes care. Diabetes Care. 1996;19:1153-64.
17. Marvel MK, Epstein RM, Flowers K, Beckman HB. Soliciting the patient's agenda: have we improved? JAMA. 1999;281:283-7.
18. Smith RC, Lyles JS, Mettler J, et al. The effectiveness of intensive training for residence in interviewing. A randomized, controlled study. Ann Intern Med. 1998;128:118-26.
19. Hall JA, Irish JR, Roter DL, Ehrlich CM, Miller LH. Satisfaction, gender, and communication in medical visits. Med Care. 1994;32:1216-31.
20. Comstock LM, Hooper EM, Goodwin JM, Goodwin JS. Physician behaviors that correlate with patient satisfaction. J Med Educ. 1982;57:105-12.
21. Wasserman RC, Inui TS, Barriatua RD, Carter WB, Lippincott P. Pediatric clinicians' support for parents makes a difference: an outcome-based analysis of clinician-parent interaction. Pediatrics. 1984;74:1047-53.
22. Williams RG, Barrows HS, Vu NV, et al. Direct, standardized assessment of clinical competence. Med Educ. 1987;21:482-9.
23. Colliver JA. Validation of standardized-patient assessment: a meaning for clinical competence. Acad Med. 1995;70:1062-3.
24. Van Der Vleuten CPM, Norman GR, De Graaf E. Pitfalls in the pursuit of objectivity: issues of reliability. Med Educ. 1991;25:110-8.
25. Peitzman SJ. Clinical skills assessment using standardized patients: perspectives from the Educational Commission for Foreign Medical Graduates. Am J Phys Med Rehabil. 2000;79:490-3.