Business ethics in TQM: The qualities and spectrum zones of a case illustration

TQM Magazine

Volumn 17, Issue 1, 2005, Pages 19-34

  Svensson, Göran ^a   Wood, Greg ^b  

^a HALMSTAD UNIVERSITY   (Sweden)

^b DEAKIN UNIVERSITY   (Australia)

Author keywords

Business ethics; Case studies; Quality; Total quality management

Indexed keywords

CUSTOMER SATISFACTION; INDUSTRIAL RESEARCH; MARKETING; PROJECT MANAGEMENT; QUALITY ASSURANCE; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS;

BUSINESS ETHICS; CASE STUDIES; QUALITY;

TOTAL QUALITY MANAGEMENT;

EID: 13844266199     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780510573039     Document Type: Article

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