메뉴 건너뛰기




Volumn 24, Issue 1, 2005, Pages 75-90

Measuring tourism and hospitality employee workplace perceptions

Author keywords

Confirmatory factor analysis; Organizational climate; Scale development; Tourism and hospitality; Workplace perceptions

Indexed keywords


EID: 13544272904     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2004.05.001     Document Type: Article
Times cited : (33)

References (18)
  • 1
    • 13544264806 scopus 로고    scopus 로고
    • AMOS 4.01 Small Waters Corp. 1507 E. 53rd St. - #452, Chicago, Ill, 60615, USA
    • Arbuckle, J.L., 1999. AMOS 4.01, Small Waters Corp. 1507 E. 53rd St. - #452, Chicago, Ill, 60615, USA
    • (1999)
    • Arbuckle, J.L.1
  • 2
    • 0003972539 scopus 로고    scopus 로고
    • Structural equation modeling with AMOS: Basic concepts, applications, and programming
    • Mahwah, N.J: Lawrence Erlbaum Associates Inc
    • Byrne B.M. Structural equation modeling with AMOS: Basic concepts, applications, and programming 2001 Lawrence Erlbaum Associates Inc. Mahwah, N.J
    • (2001)
    • Byrne, B.M.1
  • 3
    • 4243159210 scopus 로고
    • Significance tests and goodness of fit in the analysis of covariance structures
    • Bentler P.M. Bonnet D.G. Significance tests and goodness of fit in the analysis of covariance structures Psychological Bulletin 88 1980 588-606
    • (1980) Psychological Bulletin , vol.88 , pp. 588-606
    • Bentler, P.M.1    Bonnet, D.G.2
  • 5
    • 84907617977 scopus 로고    scopus 로고
    • Organizational climate, perceived customer satisfaction and revenue per available room in four and five star Australian hotels
    • Davidson M. Manning M.L. Brosnan P. Timo N. Organizational climate, perceived customer satisfaction and revenue per available room in four and five star Australian hotels Tourism Analysis 6 2 2002 123-137
    • (2002) Tourism Analysis , vol.6 , Issue.2 , pp. 123-137
    • Davidson, M.1    Manning, M.L.2    Brosnan, P.3    Timo, N.4
  • 6
    • 0010950103 scopus 로고
    • Breaking the rules: Delivering responsive service
    • Francese P. Breaking the rules: Delivering responsive service CHRIE Hospitality Research Journal 16 2 1993 55-76
    • (1993) CHRIE Hospitality Research Journal , vol.16 , Issue.2 , pp. 55-76
    • Francese, P.1
  • 7
    • 0016311987 scopus 로고
    • Organizational climate: A review of theory and research
    • James L.R. Jones A.P. Organizational climate: A review of theory and research Psychological Bulletin 81 1974 1096-1112
    • (1974) Psychological Bulletin , vol.81 , pp. 1096-1112
    • James, L.R.1    Jones, A.P.2
  • 8
    • 0002672735 scopus 로고
    • Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions
    • Jones A.P. James L.R. Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions Organizational Behaviour and Human Performance 23 1979 201-250
    • (1979) Organizational Behaviour and Human Performance , vol.23 , pp. 201-250
    • Jones, A.P.1    James, L.R.2
  • 10
    • 84946445916 scopus 로고
    • Patterns of aggressive behaviour in experimentally created climates
    • Lewin K. Lippit R. White R.K. Patterns of aggressive behaviour in experimentally created climates Journal of Social Psychology 10 1939 271-299
    • (1939) Journal of Social Psychology , vol.10 , pp. 271-299
    • Lewin, K.1    Lippit, R.2    White, R.K.3
  • 11
    • 84973728361 scopus 로고
    • The cultural approach to the formation of organizational climate
    • Moran E.T. Volkwein J.F. The cultural approach to the formation of organizational climate Human Relations 45 1992 19-47
    • (1992) Human Relations , vol.45 , pp. 19-47
    • Moran, E.T.1    Volkwein, J.F.2
  • 12
    • 13544256652 scopus 로고    scopus 로고
    • Into the new millennium: A white paper on the global hospitality industry
    • Paris: International Hotel Association
    • Olsen M. Into the new millennium: A white paper on the global hospitality industry 1996 International Hotel Association Paris
    • (1996)
    • Olsen, M.1
  • 13
    • 0000125450 scopus 로고
    • Some correlates of experienced job stress. A boundary role study
    • Parkington J.P. Schneider B. Some correlates of experienced job stress. A boundary role study Academy of Management Journal 22 1979 270-281
    • (1979) Academy of Management Journal , vol.22 , pp. 270-281
    • Parkington, J.P.1    Schneider, B.2
  • 14
    • 33750925270 scopus 로고
    • The effects of organizational climate on managerial job performance and job satisfaction
    • Pritchard R. Karasick B. The effects of organizational climate on managerial job performance and job satisfaction Organizational Behavior and Human Performance 9 1973 126-146
    • (1973) Organizational Behavior and Human Performance , vol.9 , pp. 126-146
    • Pritchard, R.1    Karasick, B.2
  • 15
    • 84977713237 scopus 로고
    • An exploratory study of the Jones and James organizational climate scales
    • Ryder, P.A., Southey, G.N., 1990. An exploratory study of the Jones and James organizational climate scales. Asia Pacific Human Resource Management 45-52
    • (1990) Asia Pacific Human Resource Management , pp. 45-52
    • Ryder, P.A.1    Southey, G.N.2
  • 16
    • 84986976556 scopus 로고
    • Organisation climates - An essay
    • Schneider B. Organisation climates - an essay Personnel Psychology 28 1975 447-479
    • (1975) Personnel Psychology , vol.28 , pp. 447-479
    • Schneider, B.1
  • 17
    • 0009127451 scopus 로고
    • Employee and customer perceptions of service in banks replication and extension
    • Schneider B. Bowen D.E. Employee and customer perceptions of service in banks replication and extension Journal of Applied Psychology 70 1985 423-433
    • (1985) Journal of Applied Psychology , vol.70 , pp. 423-433
    • Schneider, B.1    Bowen, D.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.