An action-research based instrument for monitoring continuous quality improvement

European Journal of Operational Research

Volumn 166, Issue 2, 2005, Pages 293-309

  Prybutok, Victor R ^a   Ramasesh, Ranga ^b  

^a UNIVERSITY OF NORTH TEXAS   (United States)

^b TEXAS CHRISTIAN UNIVERSITY   (United States)

Author keywords

Continuous quality improvement; Measurement of perception of quality practices; Quality management; Survey instrument design

Indexed keywords

COMPETITION; INSPECTION; MANAGERS; OPERATIONS RESEARCH; QUALITY ASSURANCE; SOCIETIES AND INSTITUTIONS; SURVEYS; TOTAL QUALITY MANAGEMENT;

CONTINUOUS QUALITY IMPROVEMENT; MEASUREMENT OF PERCEPTION OF QUALITY PRACTICES; QUALITY MANAGEMENT; SURVEY INSTRUMENT DESIGN;

QUALITY CONTROL;

EID: 13544254308     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2004.02.013     Document Type: Article

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