Methodology for remote usability activities: A case study

IBM Systems Journal

Volumn 42, Issue 4, 2003, Pages 582-593

  Krauss, F S H ^a  

^a IBM   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INTERNET; ITERATIVE METHODS; PRODUCT DESIGN; USABILITY ENGINEERING; USER INTERFACES; VIRTUAL REALITY;

IBM (CO); REMOTE USABILITY;

HUMAN COMPUTER INTERACTION;

EID: 1342281237     PISSN: 00188670     EISSN: None     Source Type: Journal    
DOI: 10.1147/sj.424.0582     Document Type: Article

References (9)

1. See https://www-3.ibm.com/servlet/oem/edge/index.jsp.
2. K. Vredenburg, "Building Ease of Use into the IBM User Experience," IBM Systems Journal 42, No 4, 517-531 (2003, this issue).
3. K. Vredenburg, S. Isensee, and C. Righi, User-Centered Design: An Integrated Approach, Prentice Hall PTR, Upper Saddle River, NJ (2002).
4. B. Elgin, "Subjective Usability Feedback from the Field over a Network," SIGCHI Bulletin (ACM Special Interest Group on Computer-Human Interaction) 27, No. 4, 43-44 (October 1995).
5. H. R. Hartson, J. C. Castillo, J. Kelso, J. Kamler, and W. C. Neale, "Remote Evaluation: The Network as an Extension of the Usability Laboratory," Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI '96) (1996), pp. 228-235.
6. H. R. Hartson, J. C. Castillo, and D. Hix, "Remote Usability Evaluation: Can Users Report Their Own Critical Incidents?" ACM CHI 98 Conference Summary on Human Factors in Computing Systems (1998), pp 253-254.
7. R. Perkins, "Remote Usability Evaluation over the Internet," in Design by People for People Essays on Usability, Usability Professionals' Association (2001). See http://www.upassoc.org.
8. H. Krauss and B. Vigilante Jr., A Reference Guide for Remote Usability Activities Using NetMeeting and Sometime. Technical Report 29.3493, IBM Research Triangle Park, NC (2002).
9. See http://ucdwasp1.torolab.ibm.com/pmp/pm.