An assessment of pediatric after-hours telephone care: A 1-year experience

Archives of Pediatrics and Adolescent Medicine

Volumn 159, Issue 2, 2005, Pages 145-149

  Belman, Shira ^a,b   Chandramouli, Vijayalaxmi ^a   Schmitt, Barton D ^a   Poole, Steven R ^a   Hegarty, Teresa ^a   Kempe, Allison ^a,b  

^a Children's Hospital Colorado   (United States)

^b CHILDREN S HOSPITAL   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; AGE; AGE DISTRIBUTION; ARTICLE; CHILD; CHILD CARE; CHILDHOOD DISEASE; CHRONOLOGY; COMMON COLD; CONSULTATION; COUGHING; CROUP; DATA BASE; DIARRHEA; EMERGENCY HEALTH SERVICE; EPIDEMIOLOGY; EYE INFECTION; FEVER; FIRST AID; GENERAL PRACTITIONER; HEAD INJURY; HEALTH CARE DISTRIBUTION; HEALTH CARE PLANNING; HEALTH PROGRAM; HOME CARE; HUMAN; INFANT; MAJOR CLINICAL STUDY; MEDICAL INFORMATION; OTALGIA; PATIENT COUNSELING; PATIENT EDUCATION; PATIENT REFERRAL; PRIORITY JOURNAL; SEASONAL VARIATION; SORE THROAT; STAFF; SYMPTOMATOLOGY; TELEPHONE; UNITED STATES; VOMITING; WORKLOAD;

ADOLESCENT; ALGORITHMS; CHILD, PRESCHOOL; COLORADO; DATABASES, FACTUAL; HOTLINES; HUMANS; INFANT; INFANT, NEWBORN; PEDIATRIC NURSING; PEDIATRICS; REFERRAL AND CONSULTATION; SEASONS; TELEPHONE; TIME FACTORS; TRIAGE;

EID: 13244284704     PISSN: 10724710     EISSN: None     Source Type: Journal    
DOI: 10.1001/archpedi.159.2.145     Document Type: Article

References (11)

1. American Academy of Pediatrics. Periodic Survey of Fellows No. 43. Available at: http://www.aap.org/research/periodicsurvey/ps43soci.htm#4a. Accessed December 15, 2004.
2. Poole SR, Schmitt BD, Carruth T, Peterson-Smith A, Slusarski M. After-hours telephone coverage: the application ot an area-wide telephone triage and advice system for pediatric practices. Pediatrics. 1993;92:670-679.
3. Kempe A, Luberti AA, Hertz AR, et al. Delivery ot pediatric after-hours care by call centers: a multicenter study ot parental perceptions and compliance. Pediatrics [online series], 2001;108:e111. Available at: http://www.pediatrics.org. Accessed January 9, 2004.
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8. Melzer SM, Poole SR. Computerized pediatric telephone triage and advice programs at children's hospitals: operating and financial characteristics. Arch Pediatr Adolesc Med. 1999;153:858-863.
9. Perrin EC, Goodman HC. Telephone management of acute pediatric illnesses. N Engl J Med. 1978;298:130-135.
10. Sorum PC, Mallick R. Physicians' opinions on compensation for telephone calls. Pediatrics [online series]. 1997;99:e3. Available at: http://www.pediatrics.org. Accessed September 9, 2004.
11. Kempe A, Dempsey C, Poole SR. Introduction of a recorded health information line into a pediatric practice. Arch Pediatr Adolesc Med. 1999;153:604-610.