Effects of web retail service quality and product categories on consumer behavior: A research model and empirical exploration

Proceedings of the Hawaii International Conference on System Sciences

Volumn 37, Issue , 2004, Pages 2751-2760

  Choi, Byounggu ^a   Lee, Choongseok ^b   Lee, Heeseok ^b   Subramani, Mani ^a  

^a UNIVERSITY OF MINNESOTA   (United States)

^b Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

CONSUMER BEHAVIOR; PRODUCT CATEGORIES; PRODUCT QUALITY; WEB RETAIL SERVICE;

BEHAVIORAL RESEARCH; CUSTOMER SATISFACTION; INDUSTRIAL RESEARCH; INTERNET; MARKETING; MATHEMATICAL MODELS; PRODUCT DESIGN; QUALITY ASSURANCE; QUALITY OF SERVICE; SALES;

ELECTRONIC COMMERCE;

EID: 12344268777     PISSN: 10603425     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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