Achieving friendly interactions: A study of service encounters between Korean shopkeepers and African-American customers

Discourse and Society

Volumn 16, Issue 1, 2005, Pages 79-105

  Ryoo, Hye Kyung ^a  

^a Seoul Women University   (South Korea)

Author keywords

African American; Interethnic intercultural communication; Korean immigrants; Service encounters

Indexed keywords

EID: 12144268213     PISSN: 09579265     EISSN: None     Source Type: Journal    
DOI: 10.1177/0957926505048231     Document Type: Review

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