Organization and staff renewal using assessment

Library Trends

Volumn 53, Issue 1, 2004, Pages 156-171

  Oltmanns, Gail V ^a  

^a WASHINGTON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 11144302537     PISSN: 00242594     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (12)

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10. Malinski, R. M. (2002). Job rotation in an academic library: Damned if you do and damned if you don't! Library Trends, 50(4), 673-682.
11. Oltmanns, G., & Self. J. (2002, April 26). Assessment and flexibility: Implementing the Balanced Scorecard, reassigning staff. Presentation at the Living the Future 4 Conference, Tucson, AZ. Retrieved May 10, 2004, from http://www.library.arizona.edu/conference/ltf4/pres/welcome.html.
12. Phipps, S. (2001). Beyond measuring service quality: Learning from the voices of the customers, the staff, the processes, and the organization. Library Trends, 49(4), 635-661.