The impact of cultural distance on perceived service quality gaps

Journal of Quality Assurance in Hospitality and Tourism

Volumn 1, Issue 2, 2000, Pages 59-75

  Weiermair, Klaus ^a   Fuchs, Matthias ^a  

^a UNIVERSITY OF INNSBRUCK   (Austria)

Author keywords

Alpine tourism; Cultural distance; Quality gaps

Indexed keywords

EID: 1042304687     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v01n02_04     Document Type: Article

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