Compatibility effects in evaluations of satisfaction and loyalty

Journal of Economic Psychology

Volumn 26, Issue 1, 2005, Pages 35-57

  Auh, Seigyoung ^a   Johnson, Michael D ^b  

^a UNIVERSITY OF MELBOURNE   (Australia)

^b UNIVERSITY OF MICHIGAN   (United States)

Author keywords

Compatibility effects; Customer satisfaction; Loyalty

Indexed keywords

EID: 10344237612     PISSN: 01674870     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.joep.2003.10.002     Document Type: Article

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