The power of technology in business selling: call centers

Journal of Business & Industrial Marketing

Volumn 12, Issue , 1997, Pages 222-235

  Prabhaker, Paul R ^a   Sheehan, Michael J ^b   Coppett, John I ^c  

^a ILLINOIS INSTITUTE OF TECHNOLOGY   (United States)

^b Call Center Solutions   (United States)

^c UNIVERSITY OF HOUSTON   (United States)

Author keywords

Business; Marketing; Selling; Technology

Indexed keywords

EID: 0642337561     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858629710188054     Document Type: Article

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