|
|
|
Volumn 10, Issue 4, 1995, Pages 14-18
|
|
Call centers: today's new profit centers
a
a
AT&T
(United States)
|
|
Author keywords
[No Author keywords available]
|
|
Indexed keywords
ADMINISTRATIVE DATA PROCESSING;
AUTOMATION;
COMPUTER NETWORKS;
COMPUTER SOFTWARE;
DATABASE SYSTEMS;
FACSIMILE;
INFORMATION TECHNOLOGY;
INTERACTIVE COMPUTER SYSTEMS;
MARKETING;
TELECOMMUNICATION CONTROL;
TELECOMMUNICATION SERVICES;
TELECOMMUNICATION TRAFFIC;
ADVANCE ROUTING SOLUTIONS;
CALL CENTERS;
COMPUTER TELEPHONE INTEGRATION;
ELECTRONIC COMMERCE SOLUTIONS TRANSACTION PROGRAM;
INTELLIGENT CALL PROCESSING;
INTERACTIVE VOICE RESPONSE TECHNOLOGY;
MULTISITE CALL CENTER MANAGEMENT;
TELEMARKETING;
VOICE/DATA COMMUNICATION SYSTEMS;
|
|
EID: 0029458757
PISSN: 08898979
EISSN: None
Source Type: Journal
DOI: None Document Type: Article |
|
Times cited : (4)
|
|
References (0)
|
