Functional characteristics of commercial web sites: A longitudinal study in Hong Kong

Information and Management

Volumn 41, Issue 4, 2004, Pages 483-495

  Lok Yeung, W ^a   Lu, Ming Te ^a  

^a LINGNAN UNIVERSITY   (Hong Kong)

Author keywords

Cluster analysis; Commercial web sites; Functional characteristics; Longitudinal study; Quantitative attributes

Indexed keywords

ELECTRONIC COMMERCE; INDUSTRIAL ECONOMICS; INFORMATION MANAGEMENT; INFORMATION SERVICES; INFORMATION TECHNOLOGY; ONLINE SYSTEMS;

CLUSTER ANALYSIS;

WEBSITES;

EID: 0348042905     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0378-7206(03)00086-7     Document Type: Article

References (23)

1. Angehrn A. Designing mature internet business strategies: the ICDT model. European Management Journal. 15:1997;361-369.
2. J.J. Cappel, M.A. Myerscough, World wide web uses for electronic commerce: Towards a classification scheme, in: Proceedings of the 1996 Second Americas Conference on Information Systems. http://hsb.baylor.edu/ramsower/ais.ac.96/papers/aisor1-3.htm.
3. J.F. Hair, R.E. Anderson, R.L. Tatham, W.C. Black, Multivariate Data Analysis with Readings, 4th ed., Prentice-Hall, Englewood Cliffs, NJ, 1984.
4. J. Ho, Evaluating the world wide web: a global study of commercial sites, Journal of Computer Mediated Communication 3 (1) (1997). http://www.ascusc.org/jcmc/vol3/issue1/ho.html.
5. D.L. Hoffman, T.P. Novak, P. Chatterjee, Commercial scenarios for the web: opportunities and challenges, Journal of Computer-Mediated Communication, Electronic Commerce 1 (3) (1995) (special issue).
6. Hoque A.Y., Lohse G.L. An information search cost perspective for designing interfaces for electronic commerce. Journal of Marketing Research. 36(3):1999;387-394.
7. Huizingh E.K.R.E. The content and design of web sites: an empirical study. Information and Management. 37:2000;123-134.
8. Kirsner S. Get fewer hits. CIO. 12(6-S2):1999;24-26.
9. Lindquist J.D. Meaning of image. Journal of Retailing. 50(4):1974-1975;29-38.
10. Long G., Hogg M.K., Davidson D., Nuttall J. Marketing relationships and the Internet: towards and analytical framework. Journal of Database Marketing. 6(2):1998;105-126.
11. Jarvenpaa S.L., Todd P.A. Consumer reactions to electronic shopping on the world wide web. International Journal of Electronic Commerce. 1(2):1996-1997;59-88.
12. McFarlan F.W. Information technology changes the way you compete. Harvard Business Review. 62(3):1984;98-103.
13. J. Nielsen, Usability Engineering, Academic Press, Cambridge, MA, 1993.
14. Palmer J.W., Griffith D.A. An emerging model of web site design for marketing. Communications of the ACM. 41(3):1998;45-51.
15. Palmer J.W., Griffith D.A. Information intensity: a paradigm for understanding web site design. Journal of Marketing: Theory and Practice. 6(3):1998;38-42.
16. Porter M., Millar V. How information gives you competitive advantage. Harvard Business Review. 63(4):1985;149-160.
17. W. Rash, The only real solution to webmaster bottleneck, Internetweek, August 1999, p. 62.
18. Riggins F.J., Rhee H.-S. Toward a unified view of electronic commerce. Communications of the ACM. 41(10):1998;88-95.
19. Spiller P., Lohse G.L. A classification of internet retail stores. International Journal of Electronic Commerce. 2(2):1997-1998;29-56.
20. SPSS Inc., SPSS Base 9.0 User's Guide, SPSS Inc., 1999.
21. D. Stroud, Internet Strategies: A Corporate Guide to Exploiting the Internet, Macmillan, Basingstoke, 1998.
22. Watson R.T., Zinkhan G.M., Pitt L.F. Integrated internet marketing. Communications of the ACM. 43(6):2000;97-102.
23. Christopher Westland J., Au G. A comparison of shopping experiences across three competing digital retailing interfaces. International Journal of Electronic Commerce. 2(2):1997-1998;57-69.