Perceptions of Customer Service, Information Privacy, and Product Quality from Semiotic Design Features in an Online Web Store

International Journal of Human-Computer Interaction

Volumn 16, Issue 2, 2003, Pages 211-234

  Resnick, Marc L ^a   Montania, Raquel ^a  

^a FLORIDA INTERNATIONAL UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DATA PRIVACY; ELECTRONIC COMMERCE; PURCHASING; SECURITY OF DATA; WORLD WIDE WEB;

CUSTOMER SERVICE;

ONLINE SYSTEMS;

EID: 0344515598     PISSN: 10447318     EISSN: None     Source Type: Journal    
DOI: 10.1207/S15327590IJHC1602_05     Document Type: Article

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