Effects of trust in superiors and influence of superiors on the association between individual-job congruence and job performance/satisfaction

Journal of Business and Psychology

Volumn 17, Issue 3, 2003, Pages 327-343

  Goris, José R ^a   Vaught, Bobby C ^b   Pettit Jr , John D ^b  

^a ANDREWS UNIVERSITY   (United States)

^b NONE

Author keywords

Individual job congruence; Influence of superiors; Job performance satisfaction; Trust in superiors

Indexed keywords

EID: 0242427573     PISSN: 08893268     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1022860224080     Document Type: Article

References (51)

1. Aguinis, H. (1995). Statistical power problems with moderated multiple regression in management research. Journal of Management, 21:6, 1141-1149.
2. Bhuian, S., Al-Shammari, E., & Jefri, O. (1996). Organizational commitment, job satisfaction and job characteristics: An empirical study of expatriates in Saudi Arabia. International Journal of Commerce & Management, 6, 57-80.
3. Brayfield, A.H. & Crockett, W.H. (1955). Employee attitudes and employee performance. Psychological Bulletin, 65, 396-424.
4. Brousseau, K.R. (1983). Toward a dynamic model of job-person relationships: Findings, research questions, and implications for work system design. Academy of Management Review, 8, 33-45.
5. Clayton, S.H. (1981). Moderators of the relationship between individual-task-structure congruence and job satisfaction and performance. Unpublished Doctoral Dissertation, The University of Texas at Dallas.
6. Champoux, J.E. (1992). A multivariate analysis of curvilinear relationships among job scope, work context satisfactions, and affective outcomes. Human Relations, 45, 87-111.
7. Cohen, J. & Cohen, P. (1975). Applied Multiple Regression/ Correlation Analysis for the Behaviorial Sciences. New York: John Wiley and Sons, Inc.
8. Cunningham, J. & MacGregor, J. (2000). Trust and the design of work: Complementary constructs in satisfaction and performance. Human Relations, 53, 1575-1591.
9. Elsass, P. (2001). Trust and team performance in NCAA basketball. The Academy of Management Executive, 15, 137-138.
10. Farias, G. & Varma, A. (2000). Integrating job characteristics, sociotechnical systems and reengineering: Presenting a unified approach to work and organizational design. Organization Development Journal, 18:3, 11-24.
11. Fisher, C.D. (1980). On the dubious wisdom of expecting job satisfaction to correlate with performance. Academy of Management Review, 5, 607-612.
12. Flaheerty, K.E. & Pappas, J.M. (2000). The role of trust in salesperson-sales manager relationships. The Journal of Personal Selling & Sales Management, 20:4, 271-278.
13. Fried, Y. (1991). Meta-analytic comparison of the job diagnostic survey and job characteristics inventory as correlates of work satisfaction and performance. Journal of Applied Psychology, 76:5, 690-697.
14. Fried, Y. & Ferris, G.R. (1987). The validity of the job characteristics model: A review and meta-analysis. Personnel Psychology, 40, 287-322.
15. Goris, J.R., Vaught, B.C. & Pettit, J.D. (2000). Effects of communication direction on job performance and job satisfaction: A moderated regression analysis. The Journal of Business Communication, 37:4, 348-368.
16. Graen, G.B., Scandura, T.A., & Graen, M.R. (1986). A field experimental test of the moderating effects of growth need strength on productivity. Journal of Applied Psychology, 71, 484-491.
17. Griffin, R.W. (1980). Relationships among individual, task design, and leader behavior variables. Academy of Management Journal, 23, 665-683.
18. Gross, R.H. (1978). Moderators of the job performance-job satisfaction relationship for research scientists. Unpublished Dissertation. The University of Tennessee.
19. Hackman, J.R. & Lawler III, E.E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology, 55, 259-283.
20. Hackman, J.R. & Oldham, G.R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60, 159-170.
21. Hackman, J.R. & Oldham, G.R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250-270.
22. Hackman, J.R. & Oldham, G.R. (1980). Work Redesign. Reading, MA: Addison-Wesley.
23. Jenkins, K.M. (1977). A study of the relationship between organizational communication and worker performance. Unpublished Dissertation. Arizona State University.
24. Johnson, A.L., Luthans, F. & Hennessey, H.W. (1984). The role of locus of control in leader influence behavior. Personnel Psychology, 37:1, 61-76.
25. Jones, E., Kantak, D.M., Futrell, C.M. & Johnston, M.W. (1996). Leader behavior, work-attitudes, and turnover of salespeople: An integrative study. The Journal of Personal Selling & Sales Management, 16:2, 13-22.
26. Kolhi, A.K., Shervani, T.A. & Challagalla, G.N. (1998). Learning and performance orientation of salespeople: the role of supervisors. Journal of Marketing Research, 35:2, 263-274.
27. Konovsky, M.A. & Pugh, S.D. (1994). Citizenship between behavior and social exchange. Academy of Management Journal, 37:2, 656-669.
28. Lagace, R.R. (1991). An exploratory study of reciprocal trust between sales managers and salespersons. The Journal of Personal Selling & Sales Management, 11:2, 49-58.
29. Oldham, G.R., Hackman, J.R., & Pearce, J.L. (1976). Conditions under which employees respond positively to enriched work. Journal of Applied Psychology, 61, 395-403.
30. O'Reilly, C. & Roberts, K. (1978). Superior influence and subordinate mobility aspirations as moderators of consideration and initiating structure. Journal of Applied Psychology, 63, 96-102.
31. Petty, M.M., McGee, G.W., & Cavender, J.W. (1984). A meta-analysis of the relationship between individual job satisfaction and individual performance. Academy of Management Review, 9, 712-721.
32. Pierce, J.L., Dunham, R.B., & Blackburn, R.S. (1979). Social systems structure, job design, and growth need strength: A test of a congruency model. Academy of Management Journal, 22, 223-240.
33. Porter, L.W., Lawler, E.E., & Hackman, J.R. (1975). Behavior in Organizations. New York: McGraw-Hill Book Company.
34. Robbins, S.P. (2001). Organizational Behavior. Upper Saddle River, New Jersey: Prentice Hall.
35. Roberts, K.H. & O'Reilly, C.A. (1974). Measuring organizational communication. Journal of Applied Psychology, 59, 321-326.
36. Roberts, K.H. & O'Reilly, C.A. (1979). Some correlations of communication roles in organizations. Academy of Management Journal, 22, 42-57.
37. Schwab, D.P. & Cummings, L.L. (1970). Theories of performance and satisfaction: A review. Industrial Relations, 9, 408-430.
38. Simmons, B.L., Nelson, D.L., & Neal, L.J. (2001). A comparison of the positive and negative work attitudes of home health care and hospital nurses. Health Care Management Review, 26:3, 63-74
39. Smith, P.C., Kendall, L.M., & Hulin, C.L. (1969). The Measurement of Satisfaction in the Work and Retirement. Chicago: Rand McNally and Company.
40. Spector, P.E. (1985). Higher-order need strength as a moderator of the job scope-employee outcome relationship: A meta-analysis. Journal of Occupational Psychology, 58, 119-127.
41. Spector, P.E. & Jex, S.M. (1991). Relations of job characteristics from multiple data sources. Journal of Applied Psychology, 76:1, 46-53.
42. Srivastva, S. (1975). Job Satisfaction and Productivity. Cleveland: Case Western Reserve University.
43. Tan, H.H. & Tan, C.F. (2000). Toward the differentiation of trust in supervisor and trust in organization. Genetic, Social, and General Psychology Monographs, 126:2, 241-260.
44. Tiegs, R.B., Tetrick, L.E., & Fried, Y. (1992). Growth need strength and context satisfactions as moderators of the relations of the job characteristics model. Journal of Management, 18, 575-593.
45. Trempe, J., Rigny, A.J. & Haccoun, R.R. (1985). Subordinate satisfaction with male and female managers: Role of perceived supervisory influence. Journal of Applied Psychology, 70:1, 44-47.
46. Van der Vegt, G., Emans, B., & Van de Bliert, E. (1998). Motivating effects of task and outcome interdependence in work teams. Group & Organization Management, 23, 124-143.
47. Vroom, V.H. (1964). Work and Motivation. New York: John Wiley and Sons, Inc.
48. Wanous, J.P. (1974). A causal-correlational analysis of the job satisfaction and job performance relationships. Journal of Applied Psychology, 59, 139-144.
49. Xie, J.L. & Johns, G. (1995). Job scope and stress: Can job scope be too high? Academy of Management Journal, 38, 1288-1309.
50. Zedeck, S. (1971). Problems with the use of moderator variables. Psychological Bulletin, 76, 295-310.
51. Zeffane, R.M. (1994). Correlates of job satisfaction and their implication for work redesign: A focus on the Australian telecommunications industry. Public Personnel Management, 23, 61-76.