Matching games to gamers with quality function deployment

Total Quality Management and Business Excellence

Volumn 14, Issue 9, 2003, Pages 959-967

  Jacobs, Gabriel ^a   Ip, Barry ^a  

^a SWANSEA UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0142138117     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/1478336032000090888     Document Type: Article

References (11)

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3. ARTETA, S. & CHAZOUILLÈRES. G. (2001) Jeux vidéo : l'autre usine à rêves, Le Nouvel Observateur, week of 9-5 August, p. 34.
4. BOSSERT, J. (1991) Quality Function Deployment, (Milwaukee, WI, ASQC Quality Press).
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6. GRIFFIN, A. & HAUSER, J. (1993) The voice of the customer, Marketing Science, 12(1), pp. 1-27.
7. HAUSER, J. & CLAUSING, D. (1988) The house of quality, Harvard Business Review, 66(3), pp. 63-73.
8. KIM, S. (2001) Designing web games that make business sense, Game Developers Conference 2001 Proceedings (San Francisco, pp. 423-431.
9. PARK, H.S. & NOH, S.J. (2002) Enhancement of web design quality through the QFD approach, Total Quality Management, 13(3), pp. 393-401.
10. REVELLE, J., MORAN, J. & Cox, C. (1998) The QFD Handbook (New York, Wiley).
11. TRAPPEY C., TRAPPEY, A. & RETAIL SERVICES (1996) Computers and Industrial Engineering, 30(4), pp. 611-622.