Enhancement of web design quality through the QFD approach

Total Quality Management

Volumn 13, Issue 3, 2002, Pages 393-401

  Park, Hee Sok ^a   Noh, Seung J ^a  

^a Hong Ik University   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036588098     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120220135255     Document Type: Article

References (6)

1. DiNucci, D., Giudice, M. & Stile, L. (1997) Elements of Web Design (Peachpit Press).
2. Korea Electronic Commerce Consultants Association (2000) EC News (http://www.ecca.co.kr).
3. Morkes, J. & Nielson, J (1997) How Users Read on the Web (http://www.useit.com).
4. Nielsen, J. (1999) Designing Web Usability: The Practice of Simplicity (New Riders Publishing).
5. Weinschenk Consulting Group (1998) GUI and Web Standards and Guidelines (http://www.weinschenk.com).
6. Yale Center for Advanced Instructional Media (1997) Yale G/AIM Web Style Guide (http://info.med.yale.edu).