Library web site administration: A strategic planning model for the smaller academic library

Journal of Academic Librarianship

Volumn 29, Issue 4, 2003, Pages 207-218

  Ryan, Susan M ^a  

^a STETSON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0043210726     PISSN: 00991333     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0099-1333(03)00039-9     Document Type: Article

References (69)

1. For a look at each revision of individual library Web sites over time, type in the library's URL at the Internet Archive [Online]. Available: http://webdev.archive.org/ (accessed June 25, 2003)
2. For a discussion of Web content management solutions, see: K. Guenther, "What is a Web Content Management Solution?" Online 25 (July/August 2001): 81-84 and Kim Guenther, "Choosing Web Content Management Solutions," Online 25 (September/October 2001): 84-87
3. and Kim Guenther, "Choosing Web Content Management Solutions" Online 25 (September/October 2001) 84-87
4. Saunders-McMaster L. The 'Coolest' Job in the Library Computers in Libraries 17 February 1997 37
5. Taylor M.K. Library Webmasters: Satisfactions, Dissatisfactions, and Expectations Information Technology and Libraries 19 September 2000 116
6. Block M. Making It Up As I Went Along: A Webmaster's Saga of Trial and Error Searcher 6 October 1998 53-59
7. Guenther K. Marketing and Communicating Web Development Efforts In-House Online 24 July/August 2000 82
8. For backgrounds of early library Webmasters, see: B. Evans, "The Authors of Academic Library Home Pages: Their Identity, Training, and Dissemination of Web Construction Skills" Internet Research 9 (1999): 309-319
9. Guenther, A. "Marketing and Communicating Web Development Efforts" pp. 82-83
10. Evans, A. "The Authors of Academic Library Home Pages" p. 312
11. Taylor, A. "Library Webmasters," p. 116
12. Mach M. Kutzik J. S. The Web is Everyone's Business: A Distributed System for Managing the Library Web Site Colorado Libraries 27 Fall 2001 29
13. Stover M. Zink S.D. World Wide Web Home Page Design: Patterns and Anomalies of Higher Education Library Home Pages Reference Services Review 24 Fall 1996 15
14. Guenther, A. "Marketing and Communicating Web Development Efforts" p. 83
15. Clyde L. A. Libraries and the Web: A Strategic Planning Approach to Web Site Management The Electronic Library 18 2000 97
16. Garlock K.L. Piontek S. Designing Web Interfaces to Library Services and Resources 1999 1 American Library AssociationChicago
17. Friedman J.P. Dictionary of Business Terms 3rd ed. 2000 661 Barron's Educational SeriesHauppauge, NY
18. Bill J. "Academic Library WebTeam Management: The Role of Leadership and Authority" Issues in Science and Technology Librarianship (Spring 1998) [Online]. Available: http://www.library.ucsb.edu/istl/ 98-spring/article4.html (accessed June 25, 2003)
19. Cohen L.B. Still J.M. A Comparison of Research University and Two-Year College Library Web Sites: Content, Functionality, and Form College & Research Libraries 60 May 1999 279
20. Taylor, A. "Library Webmasters," p. 119
21. Davidson J. Rusk C. Creating a University Web in a Team Environment The Journal of Academic Librarianship 22 July 1996 305
22. Johnson, B. "Academic Library WebTeam Management" [Online]. Available: http://www.library.ucsb.edu/istl/98-spring/article4.html (accessed June 25, 2003)
23. Saunders-McMaster, L. "The 'Coolest' Job in the Library" p. 37
24. For discussions on library Web site administration and management, see: Davidson A. & Rusk, "Creating a University Web in a Team Environment" pp. 302-305; Johnson, "Academic Library Web Team Management" [Online]. Available: http://www.library.ucsb.edu//istl/98-spring/article4.html (accessed June 25, 2003);
25. Johnson, A. "Academic Library Web Team Management" [Online]. Available: http://www.library.ucsb.edu//istl/98-spring/article4.html (accessed June 25, 2003)
26. Evans, A. "The Authors of Academic Library Home Pages" pp. 309-319;
27. J. Golding, A. Carter, & C. Koina, "Library Web site Management Guidelines: What You Need to Know" The Australian Library Journal 49 (February 2000): 51-56
28. Johnson, "AcademicLibrary Web Team Management,"[Online]. Available: http://www.library.ucsb.edu//istl/98-spring/article4.html (accessed June 25, 2003)
29. L.R. Klein, "Where the Buck Stops" Library Journal Net Connect (Spring 2001): 24-25
30. Mach A. Kutzik, A. "The Web is Everyone's Business" pp. 29-32
31. Taylor, A. "Library Webmasters" pp. 116-124
32. Stover A. & Zink, A. "World Wide Web Home Page Design" p. 12
33. For discussions on library Web site design, see: Garlock A. & Piontek, A. Designing Web Interfaces
34. D.L. King, "Library Home Page Design: A Comparison of Page Layout for Front-ends to ARL Library Web Sites" College & Research Libraries 59 (September 1998): 458-465
35. J.R. Veldof & S. Nackerud, "Do You Have the Right Stuff? Seven Areas of Expertise for Successful Web Site Design in Libraries," Internet Reference Services Quarterly 6 (2001): 13-38
36. Veldof J.R. & Nackerud, S. "Do You Have the Right Stuff?" pp. 13-38
37. Veldof & Nackerud, "Do You Have the Right Stuff?" p. 24
38. Callicott B. Library Web Site User Testing College & Undergraduate Libraries 9 2002 10
39. Adams J.A. Several Days in the Life of a Web Site Developer Online 21 September/October 1997 86
40. Davidson A. & Rusk, A. "Creating a University Web in a Team Environment" p. 303
41. Piontek S. Garlock K. Creating a World Wide Web Resource Collection Collection Building 14 1995 18
42. Morville P. S. Wickhorst S.J. Building Subject-Specific Guides to Internet Resources Internet Research: Electronic Networking Applications and Policy 6 1996 27-32
43. For discussions on collection development as it relates to Internet resources, see: M.M. Coutts, "Collecting for the Researcher in an Electronic Environment" Library Review 47 (1998): 282-289;
44. S. Demas, P. McDonald, & G. Lawrence, "The Internet and Collection Development: Mainstreaming Selection of Internet Resources" Library Resources and Technical Services 39 (1995): 275-290
45. S. Fedunok, "Hammurabi and the Electronic Age: Documenting the Electronic Collection Decisions" RQ 36 (Fall 1996): 86-90
46. M.A. Johnson, "Collection Development and the Internet" in Collection Management and Development: Proceedings of the Advanced Collection Management and Development Institute, Chicago, Illinois, March 26-28, 1993. (Chicago: American Library Association, 1994), pp. 63-79
47. R.B. McGeachin, "Selection Criteria for Web-Based Resources in a Science and Technology Library Collection" Issues in Science and Technology Librarianship (Spring 1998) [Online]. Available: http://www.library.ucsb.edu/istl/98-spring/article2.html (accessed June 25, 2003)
48. O.G. Norman, "The Impact of Electronic Information Sources on Collection Development: A Survey of Current Practice" Library Hi Tech 15 (1997): 123-132
49. L.A. Pitschmann, Building Sustainable Collections of Free Third-Party Web Resources (Washington, D.C.: Digital Library Federation, Council on Library and Information Resources, 2001)
50. M.A. Rioux, "Hunting and Gathering in Cyberspace: Finding and Selecting Web Resources for the Library's Virtual Collection" The Serials Librarian 30 (1997): 129-136
51. Pitschmann, A. Building Sustainable Collections of Free Third-Party Web Resources, p. v
52. Kovacs D.K. Elkordy A. Collection Development in Cyberspace: Building an Electronic Library Collection Library Hi Tech 18 2000 338
53. For discussions on usability testing, see: B. Battleson, A. Booth, & J. Weintrop, "Usability Testing of an Academic Library Web Site: A Case Study" The Journal of Academic Librarianship 27 (May 2001):188-198
54. Callicott, A. "Library Web Site User Testing" pp. 1-17
55. N. Campbell, ed., Usability Assessment of Library-Related Websites: Methods & Case Studies (Chicago, American Library Association, 2001)
56. J. Chisman, K. Diller, & S. Walbridge, "Usability Testing: A Case Study" College & Research Libraries 60 (May 1999): 552-569
57. R. Dickstein, "Usability Testing at the University of Arizona Library: How to Let the Users in on the Design" Information Technology and Libraries 19 (September 2000): 144-151
58. S. Gordon, "User Testing: How to Plan, Execute, and Report on a Usability Evaluation" [Online]. Available: http://builder.cnet.com/webbuilding/pages/Graphics/Evaluation/ (accessed June 25, 2003)
59. M. Kuniavsky, "Why User Testing is Good" Webmonkey [Online]. Available: http://hotwired.lycos.com/webmonkey/98/14/ index3a.html?tw=design (accessed June 25, 2003)
60. J. Nielsen, "Why You Only Need to Test with 5 Users" Alertbox (March 19, 2000) [Online]. Available: http://www.useit.com/alertbox/20000319.html (accessed June 25, 2003)
61. Nielsen, A. "Why You Only Need to Test with 5 Users" Available: http://www.useit.com/alertbox/20000319.html (accessed June 25, 2003).
62. For a much more detailed explanation of Nielsen's findings, see: J. Nielsen and T.K. Landauer, "A Mathematical Model of the Finding of Usability Problems" in Stacy Ashlund et al, eds. INTERCHI '93 Conference Proceedings: Conference on Human Factors in Computing Systems, Amsterdam, The Netherlands, 24-29 April 1993 (New York: Association for Computing Machinery; Reading, MA: Addison-Wesley, 1993), pp. 206-213
63. Kuniavsky, A. "Why User Testing is Good" Available: http://hotwired.lycos.com/webmonkey/98/14/index3a.html?tw=design (accessed June 25, 2003)
64. Gordon, A. "User Testing: How to Plan, Execute, and Report on a Usability Evaluation" Available: http://builder.cnet.com/webbuilding/pages/Graphics/Evaluation/ (accessed June 25, 2003)
65. Nielsen, A. "Why You Only Need to Test with 5 Users" Available: http://www.useit.com/alertbox/20000319.html (accessed June 25, 2003)
66. Callicott, A. "Library Web Site User Testing" pp. 1-17
67. Battleson, A. Booth, A. & Weintrop, A. "Usability Testing of an Academic Library Web Site" p. 194
68. John Matylonek, "Maintaining Quality of Library Web Sites Using Cluster and Path Analysis" LIBRES 12 (March 2002) [Online]. Available: http://libres.curtin.edu.au/libres12n1/ (accessed June 25, 2003)
69. Mach A. & Kutzik, A. "The Web is Everyone's Business" p. 32