메뉴 건너뛰기




Volumn 95, Issue 8, 2003, Pages

Customer reaction to hypothetical and actual CCRs and related information

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; HEALTH RISKS; LAWS AND LEGISLATION; REGULATORY COMPLIANCE; STANDARDS; WATER QUALITY; WATER SUPPLY SYSTEMS;

EID: 0042926510     PISSN: 0003150X     EISSN: None     Source Type: Journal    
DOI: 10.1002/j.1551-8833.2003.tb10432.x     Document Type: Review
Times cited : (3)

References (25)
  • 1
    • 0041669074 scopus 로고    scopus 로고
    • Committee report: Options for a taste and odor standard
    • AWWA Water Quality Division Taste and Odor Committee, 2002. Committee Report: Options for a Taste and Odor Standard, Jour. AWWA, 94:6:80.
    • (2002) Jour. AWWA , vol.94 , Issue.6 , pp. 80
  • 2
    • 0036075839 scopus 로고    scopus 로고
    • Nevada's CWS managers assess the CCRs
    • Benson, M.; Walker, M.; & Montecinos, C., 2002. Nevada's CWS Managers Assess the CCRs. Jour. AWWA. 94:3:65.
    • (2002) Jour. AWWA , vol.94 , Issue.3 , pp. 65
    • Benson, M.1    Walker, M.2    Montecinos, C.3
  • 6
    • 0032863646 scopus 로고    scopus 로고
    • Detection of odor and health risk perception of drinking water
    • Jardine, C.G.; Gibson, N.; & Hrudey, S.E., 1999. Detection of Odor and Health Risk Perception of Drinking Water. Water Sci. & Technol., 40:91.
    • (1999) Water Sci. & Technol. , vol.40 , pp. 91
    • Jardine, C.G.1    Gibson, N.2    Hrudey, S.E.3
  • 7
    • 0043166819 scopus 로고    scopus 로고
    • Are some risk comparisons more effective under conflict?: A replication and extension of Roth et al.
    • in press
    • Johnson, B.B., 2003a. Are Some Risk Comparisons More Effective Under Conflict?: A Replication and Extension of Roth et al. Risk Anal., in press.
    • (2003) Risk Anal.
    • Johnson, B.B.1
  • 8
    • 0041669069 scopus 로고    scopus 로고
    • Do reports on drinking water quality affect customers' concerns? Experiments in report content
    • Johnson, B.B., 2003b. Do Reports on Drinking Water Quality Affect Customers' Concerns? Experiments in Report Content. Risk Anal., 23:985.
    • (2003) Risk Anal. , vol.23 , pp. 985
    • Johnson, B.B.1
  • 9
    • 0043172074 scopus 로고    scopus 로고
    • Comparing bottled water and tap water: Experiments in risk communication
    • Johnson, B.B., 2002. Comparing Bottled Water and Tap Water: Experiments in Risk Communication, Risk: Health, Safety & Environment, 13:69.
    • (2002) Risk: Health, Safety & Environment , vol.13 , pp. 69
    • Johnson, B.B.1
  • 10
    • 0013396535 scopus 로고    scopus 로고
    • Public reaction to mandated language for US drinking water quality reports
    • Johnson, B.B., 2001. Public Reaction to Mandated Language for US Drinking Water Quality Reports, Risk: Health, Safety & Environment, 12:153.
    • (2001) Risk: Health, Safety & Environment , vol.12 , pp. 153
    • Johnson, B.B.1
  • 11
    • 0013399718 scopus 로고    scopus 로고
    • Utility customers' views of the consumer confidence report of drinking water quality
    • Johnson, B.B., 2000. Utility Customers' Views of the Consumer Confidence Report of Drinking Water Quality. Risk: Health, Safety & Environment, 11:309.
    • (2000) Risk: Health, Safety & Environment , vol.11 , pp. 309
    • Johnson, B.B.1
  • 12
    • 0042169882 scopus 로고    scopus 로고
    • Risk comparisons in a democratic society: What people say they do and do not want
    • Johnson, B.B., 1999. Risk Comparisons in a Democratic Society: What People Say They Do and Do Not Want. Risk: Health, Safety & Environment, 10:221.
    • (1999) Risk: Health, Safety & Environment , vol.10 , pp. 221
    • Johnson, B.B.1
  • 13
    • 0041669068 scopus 로고    scopus 로고
    • Consumer confidence reports for drinking water contamination: Initial studies on public response
    • Washington (Dec. 10)
    • Johnson, B.B., 1997. Consumer Confidence Reports for Drinking Water Contamination: Initial Studies on Public Response. Proc. Soc. for Risk Anal. Meeting, Washington (Dec. 10).
    • (1997) Proc. Soc. for Risk Anal. Meeting
    • Johnson, B.B.1
  • 14
    • 0043172073 scopus 로고    scopus 로고
    • How reassuring are risk comparisons to pollution standards?
    • Johnson, B.B. & Chess, C., 2003. How Reassuring Are Risk Comparisons to Pollution Standards? Risk Anal., 23:999.
    • (2003) Risk Anal. , vol.23 , pp. 999
    • Johnson, B.B.1    Chess, C.2
  • 17
    • 0042670948 scopus 로고    scopus 로고
    • Submitted to US Environmental Protection Agency, Ofce. Ground Water & Drinking Water. Bethesda, Md. (Apr, 27)
    • Macro International, 1998. Focus Groups on Consumer Confidence Reports: Focus Group Report. Submitted to US Environmental Protection Agency, Ofce. Ground Water & Drinking Water. Bethesda, Md. (Apr, 27).
    • (1998) Focus Groups on Consumer Confidence Reports: Focus Group Report
  • 18
    • 0043172075 scopus 로고    scopus 로고
    • BHC company's first annual water quality report: Lessons learned
    • San Diego
    • Odugbesan, L. et al, 1998. BHC Company's First Annual Water Quality Report: Lessons Learned. Proc. 1998 AWWA WQTC, San Diego.
    • (1998) Proc. 1998 AWWA WQTC
    • Odugbesan, L.1
  • 19
    • 0025182103 scopus 로고
    • What do we know about making risk comparisons?
    • Roth, E. et al, 1990. What Do We Know About Making Risk Comparisons? Risk Anal., 10:375.
    • (1990) Risk Anal. , vol.10 , pp. 375
    • Roth, E.1
  • 20
    • 0001769715 scopus 로고
    • The laws of sympathetic magic: A psychological analysis of similarity and contagion
    • J. Stigler, G. Herdt, and R.A. Shweder, editors. Cambridge University Press, Cambridge, England
    • Rozin, P. & Nemeroff, C.J., 1990. The Laws of Sympathetic Magic: A Psychological Analysis of Similarity and Contagion. Cultural Psychology: Essays on Comparative Human Development(J. Stigler, G. Herdt, and R.A. Shweder, editors). Cambridge University Press, Cambridge, England.
    • (1990) Cultural Psychology: Essays on Comparative Human Development
    • Rozin, P.1    Nemeroff, C.J.2
  • 21
    • 0000679097 scopus 로고
    • Operation of the laws of sympathetic magic in disgust and other domains
    • Rozin, P.; Millman, L.; & Nemeroff, C., 1986. Operation of the Laws of Sympathetic Magic in Disgust and Other Domains. Jour. Personality & Social Psychol., 50:703.
    • (1986) Jour. Personality & Social Psychol. , vol.50 , pp. 703
    • Rozin, P.1    Millman, L.2    Nemeroff, C.3
  • 22
    • 0029591786 scopus 로고
    • Intuitive toxicology. II. Expert and lay judgments of chemical risks in Canada
    • Slovic, P. et al, 1995. Intuitive Toxicology. II. Expert and Lay Judgments of Chemical Risks in Canada. Risk Anal., 15:661.
    • (1995) Risk Anal. , vol.15 , pp. 661
    • Slovic, P.1
  • 25
    • 0027480867 scopus 로고
    • Some criteria for evaluating risk messages
    • Weinstein, N.D. & Sandman, P.M., 1993. Some Criteria for Evaluating Risk Messages. Risk Anal., 13:103.
    • (1993) Risk Anal. , vol.13 , pp. 103
    • Weinstein, N.D.1    Sandman, P.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.