The patients' complaints system in New Zealand

Health Affairs

Volumn 21, Issue 3, 2002, Pages 70-79

  Paterson, Ron ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

ADMINISTRATIVE PERSONNEL; ADULT; ARTICLE; CASE REPORT; FEMALE; HEALTH CARE QUALITY; HUMAN; INSURANCE; LEGAL ASPECT; MALPRACTICE; MEDICAL ERROR; NEW ZEALAND; PATIENT ADVOCACY; PATIENT RIGHT; PATIENT SATISFACTION; PROFESSIONAL STANDARD; PUBLIC HEALTH; STANDARD;

ADMINISTRATIVE PERSONNEL; ADULT; FEMALE; HUMANS; INSURANCE, LIABILITY; MALPRACTICE; MEDICAL ERRORS; NATIONAL HEALTH PROGRAMS; NEW ZEALAND; PATIENT ADVOCACY; PATIENT RIGHTS; PATIENT SATISFACTION; PROFESSIONAL ROLE; QUALITY ASSURANCE, HEALTH CARE; UNIVERSAL COVERAGE;

EID: 0042320859     PISSN: 02782715     EISSN: None     Source Type: Journal    
DOI: 10.1377/hlthaff.21.3.70     Document Type: Article

References (11)

1. Ministry of Health, The Health and Independence Report (Wellington: Ministry of Health, 2001), 14.
2. The Injury Prevention, Rehabilitation, and Compensation Act 2001.
3. See R.S. Miller, "An Analysis and Critique of the 1992 Changes to New Zealand's Accident Compensation Scheme," Maryland Low Review (Fall 1993): 1070-1092.
4. The Injury Prevention, Rehabilitation, and Compensation Act 2001, sees. 69(l)(d) and 317.
5. Collection of medical misadventure premiums from registered health professionals is provided for in the Injury Prevention, Rehabilitation, and Compensation Act 2001, sees. 228-230, but has not occurred in practice.
6. C. Paul, "Internal and External Morality of Medicine: Lessons from New Zealand," British Medical Journal (19 February 2000): 449-503.
7. S. Cartwright, The Report of the Cervical Cancer Inquiry (Auckland: Government Printing Office, 1988).
8. P. Davis et al., Adverse Events in New Zealand Public Hospitals: Principal Findings from a National Survey (Wellington: Ministry of Health, 2001).
9. D. Studdert and T. Brennan, "No-Fault Compensation for Medical Injuries," Journal of the American Medical Association 286, no. 2 (2001): 217-223.
10. P. Davis, Inaugural Professorial Lecture (Christchurch: University of Otago, 2001).
11. Neil Weisfeld, executive director, New Jersey Medical Association, personal communication, March 1999.