An investigation of the suitability of the EFQM Excellence Model for a pharmacy department within an NHS Trust

International Journal of Health Care Quality Assurance

Volumn 16, Issue 2, 2003, Pages 65-76

  Stewart, Ann ^a  

^a HOPE HOSPITAL   (United Kingdom)

Author keywords

European Foundation for Quality Management; Model; National Health Service; Pharmaceuticals

Indexed keywords

ARTICLE; HEALTH SERVICES RESEARCH; HOSPITAL BED CAPACITY; HOSPITAL PHARMACY; HUMAN; INTERVIEW; LEADERSHIP; METHODOLOGY; NATIONAL HEALTH SERVICE; NONBIOLOGICAL MODEL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PUBLIC HOSPITAL; STANDARD; TEACHING HOSPITAL; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

EFFICIENCY, ORGANIZATIONAL; ENGLAND; HEALTH SERVICES RESEARCH; HOSPITAL BED CAPACITY, 500 AND OVER; HOSPITALS, PUBLIC; HOSPITALS, TEACHING; HUMANS; INTERVIEWS; LEADERSHIP; MODELS, ORGANIZATIONAL; ORGANIZATIONAL CULTURE; ORGANIZATIONAL OBJECTIVES; PHARMACY SERVICE, HOSPITAL; STATE MEDICINE; TOTAL QUALITY MANAGEMENT;

EID: 0042236619     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860310465564     Document Type: Article

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