The future role of statistics in quality engineering and management

Journal of the Royal Statistical Society Series D: The Statistician

Volumn 48, Issue 3, 1999, Pages 299-326

  Bendell, A ^b   Disney, J ^a   McCollin, C ^b  

^a NOTTINGHAM TRENT UNIVERSITY   (United Kingdom)

^b NONE

Author keywords

BS EN ISO 9000; Deming; Industrial experimentation; Process analysis and control; Quality; Statistics and business; Taguchi

Indexed keywords

EID: 0040736186     PISSN: 00390526     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-9884.00190     Document Type: Article

References (83)

1. Akao, Y. (1990) Quality Function Deployment: Integrating Customer Requirements into Product Design, ch. 7. Cambridge: Productivity.
2. Alwan, L. C. and Roberts, H. V (1995) The problem of misplaced control limits. Appl. Statist., 44, 269-278; discussion, 289-306.
3. Ansell, J. I. and Phillips, M. J. (1989) Practical problems in the statistical analysis of reliability data (with discussion). Appl. Statist., 38, 205-247.
4. Baer, T. and Dey, K. A. (1989) Statistically based management. In Proc. Reliability Conf., Bradford, pp. 1-17.
5. Bain, L. J. and Engelhardt, M. (1982) Sequential probability ratio tests for the shape parameter of a nonhomogeneous Poisson process. IEEE Trans. Reliab., 31, 79-83.
6. Bendell, A. (1991) The Quality Gurus. London: Department of Trade and Industry.
7. _(1994) Total quality management and product quality - learning from the Germans. Report of Overseas Science and Technology Expert Mission. Department of Trade and Industry-Nottingham Trent University, Nottingham.
8. Bendell, A., Boulter, L. and Kelly, J. (1993) Benchmarking for Competitive Advantage. London: Pitman.
9. Bendell, A., Disney, J. and Pridmore, W. A. (1989) Taguchi Methods: Applications in World Industry. London: Springer.
10. Bendell, A. and Payne, B. J. (1996) The dependence of operating reliability on project quality. Unpublished.
11. Bendell, A., Wilson, G. and Millar, R. E. M. (1990) Taguchi Methodology within Total Quality, p. 8. Bedford: IFS.
12. Bigelow, D. (1995) Thinking Pro-engineer. Santa Fe: On Ward.
13. Box, G. E. P., Bisgaard, S. and Fung, C. (1988) An explanation and critique of Taguchi's contributions to quality engineering. Qual. Reliab. Engng Int., 4, 123-132.
14. Box, G. E. P., Hunter, W. E. and Hunter, J. S. (1978) Statistics for Experimenters. New York: Wiley.
15. British Standards Institution (1994) BS EN ISO 9001: Model for Quality Assurance in Design, Development, Production, Installation and Servicing. London: British Standards Institution.
16. Bunday, B. D. (1991) Statistical Methods in Reliability Theory and Practice. Chichester: Horwood.
17. Chrysler Corporation, Ford Motor Company and General Motors Corporation (1995) Quality System Requirements QS 9000. West Thurrock: Carwin.
18. Clausing, D. (1994) Total Quality Development: a Step-by-step Guide to the World Class Concurrent Engineering. New York: American Society for Mechanical Engineers.
19. Cox, D. R. (1972) Regression models and life-tables (with discussion). J. R. Statist. Soc. B. 34, 187-220.
20. Croner Publications (1998) Croner's Health and Safety Bulletin, issue 7, Risk Assessment. Kingston upon Thames: Croner Publications.
21. Crowder, M. J., Kimber, A. C., Smith, R. L. and Sweeting, T. J. (1991) Statistical Analysis of Reliability Data. London: Chapman and Hall.
22. Cullen, J., Bendell, A., Woodall, A. and McCollin, C. (1997) Results of the Quarterly Quality Forum Survey to establish emerging requirements for education and competency for engineers in the fields of quality and reliability management. Report. Nottingham Trent University, Nottingham.
23. Davidson, M. J. and Bendell, A. (1984) Some statistics of statistics. J. Appl. Statist., 11, 188-224.
24. Deming, W. E. (1986) Out of the Crisis. Cambridge: Massachusetts Institute of Technology Press.
25. _(1993) The New Economics for Industry, Government, Education. Cambridge: Massachusetts Institute of Technology Press.
26. Disney, J. (1996) The analysis and application of Taguchi's quality techniques. PhD Thesis. Nottingham Trent University, Nottingham.
27. Drury, M. R., Walker, E. V., Wightman, D. W. and Bendell, A. (1987) Proportional hazards modelling in the analysis of computer systems reliability. In Proc. 6th Natn. Reliability Conf., Birmingham. Warrington: National Centre of Systems Reliability.
28. Feynman, R. P. (1989) What do You Care what Other People Think?: Further Adventures of a Curious Character. New York: Unwin Hyman.
29. Fisher, R. A. (1925) Statistical Methods for Research Workers. Edinburgh: Oliver and Boyd.
30. _(1935) The Design of Experiments. Edinburgh: Oliver and Boyd.
31. Fleming, T. R. and Harrington, D. P. (1991) Counting Processes and Survival Analysis. New York: Wiley.
32. Fox, J. (1993) Quality through Design: the Key to Successful Product Delivery. New York: McGraw-Hill.
33. Greenfield, T. (1996) Private communication.
34. Grove, D. (1997) Taguchi revisited. RSS News, 24, no. 10, 7-8.
35. Grove, D. M. and Davis, T. P. (1992) Engineering Quality and Experimental Design. Harlow: Longman.
36. Hahn, G. and Hoerl, R. (1998) Key challenges for statisticians in business and industry (with discussion). Technometrics, 40, 195-213.
37. Harter, H. L. and Moore, A. H. (1976) An evaluation of exponential and Weibull test plans. IEEE Trans. Reliab., 25, 100-104.
38. Health and Safety Commission (1992) The Management of Health and Safety at Work Regulations. London: Health and Safety Commission.
39. Ishikawa, K. (1976) Guide to Quality Control, 2nd edn. Tokyo: Asian Productivity Organization.
40. _(1985) What is Total Quality Control?: the Japanese Way. London: Prentice Hall.
41. Japan Human Relations Association (eds) (1992) Kaizen Teian 1: Developing Systems for Continuous Improvements through Employee Suggestions. Cambridge: Productivity.
42. Juran, J. M. (1994) The upcoming century of quality. Qual. Prog., 27, Aug., 29-37.
43. Kendall, M. G. and Plackett, R. J. (1977) Historical Studies in Probability and Statistics, vol. 2. London: Hafner.
44. Knowles, I. (1996) Should we move away from "acceptable failure rate?". Qual. Wrld, 22, 181-187.
45. Kumar, U. and Klefsjo, B. (1992) Reliability analysis of hydraulic systems of LHD machines using the power law process model. Reliab. Engng Syst. Safty, 35, 217-224.
46. Landers, T. L. and Kolarik, W. J. (1987) Proportional hazards analysis of field warranty data. Reliab. Engng, 18, 131-139.
47. Lawless, J. F. (1987) Regression methods for poisson process data. J. Am. Statist. Ass., 82, 808-815.
48. Logothetis, N. and Wynn, H. P. (1989) Quality through Design. Oxford: Clarendon.
49. McCullagh, P. and Neider, J. A. (1989) Generalized Linear Models, 2nd edn. London: Chapman and Hall.
50. McMunigal, J. E. et al. (1990) TQM and Japanese optimisation techniques. In Proc. 3rd A. Taguchi Conf. Japanese Quality Methods and Their Relevance to European Industry, Cambridge, Oct. 1st-2nd.
51. Mizuno, S. (ed.) (1988) Management for Quality Improvement: the 7 New Quality Control Tools (Engl. transl.). Cambridge: Productivity.
52. Nelder, J. A. and Lee, Y. (1991) Generalised linear models for the analysis of Taguchi-type experiments. Appl. Stochast. Models Data Anal., 7, 107-120.
53. Nelson, W. (1995) Better accelerated tests. Unpublished.
54. O'Connor, P. D. T. (1991) Statistics in quality and reliability: lessons from the past and future opportunities. Reliab. Engng Syst. Safty, 34, 23-33.
55. Palm, A. C., Rodrigues, R. N., Spiring, F. A. and Wheeler, D. J. (1997) Some perspectives and challenges for control chart methods. J. Qual. Technol., 29, 122-127.
56. Pearson, E. S. and Kendall, M. G. (eds) (1970) Studies in the History of Statistics and Probability. London: Griffin.
57. Pijnenberg, M. (1991) Additive hazards models in repairable systems reliability. Reliab. Engng Syst. Safty, 31, 369-390.
58. Quinlan, J. (1987) Design optimisation: application of Taguchi methods to finite element analysis. In Proc. 5th. Symp. Taguchi Methods. Dearborn: American Supplier Institute.
59. Roethisberger, F. R. and Dickson, W. J. (1931) Management and the Worker. Boston: Harvard University Press.
60. Rommel, G., Bruck, F., Diedericks, R., Kempis, R. D., Kaas, H. W., Fuhry, G. and Kurfess, V. (1996) Quality Pays. New York: Macmillan.
61. Royal Statistical Society (1934) Annals of the Royal Statistical Society 1834-1934. London: Royal Statistical Society.
62. Shade, J. (1996) Report of Edinburgh International Science Festival. RSS News, 23, no. 10, 14.
63. Shaw, J., Wightman, D. W. and Bendell, A. (1997) SPC in the electronics industry. Report. Nottingham Trent University, Nottingham.
64. Shewhart, W. A. (1931) Economic Control of Quality of Manufactured Product. New York: Van Nostrand.
65. _(1939) Statistical Method from the Viewpoint of Quality Control. Washington DC: Department of Agriculture Graduate School.
66. Shingo, S. (1985) The Sayings of Shigeo Shingo - Key Strategies for Plant Improvement (Engl. transl.). Cambridge: Productivity.
67. _(1986) Zero Quality Control: Source Inspection and the Poka-yoke System (Engl. transl.). Cambridge: Productivity.
68. Stickley, A. and Winterbottom, A. (1994) The nature of quality assurance and statistical methods in BS 5750 (with discussion). Statistician, 43, 349-370.
69. Taguchi, G. (1987) System of Experimental Design (Engl. transl.). White Plains: Kraus.
70. Thompson, W. A. (1988) Point Process Models with Applications to Safety and Reliability. London: Chapman and Hall.
71. Tsui, K. L. (1988) Strategies for planning experiments using orthogonal arrays and confounding tables. Qual. Reliab. Engng Int., 4, 113-122.
72. Tukey, J. W. (1977) Exploratory Data Analysis. New York: Wiley.
73. US Army Communications Research and Development Command (1984) US MIL-HDBK-217: Reliability Prediction of Electronic Equipment. Fort Monmouth: US Army Communications Research and Development Command.
74. _(1984) US MIL-HDBK-338: Electronic Reliability Design Handbook, section 8.2. Fort Monmouth: US Army Communications Research and Development Command.
75. Vujanovic, N. (1994) Weibull sequential test plan when testing for scale parameter and shape parameter. In Reliability and Quality in Design: Proc. ISSAT Int. Conf., Seattle, pp. 29-33.
76. Walls, L. A. and Bendell, A. (1985) The structure and exploration of reliability field data: what to look for and how to analyse it. In Proc. Reliability Symp., pp. 1-18.
77. Wheeler, D. J. (1987) Understanding Industrial Experimentation. Knoxville: SPC.
78. Wightman, D. W. and Bendell, A. (1985) The practical application of proportional hazards modelling. Reliab. Engng, 15, 29-53.
79. _(1994) Exact results for an ordinary renewal process with mixed exponential component lifetimes. In Reliability and Quality in Design: Proc. ISSAT Int. Conf., Seattle, pp. 417-421.
80. _(1995) Comparison of proportional hazards modelling, additive hazards modelling and proportional intensity modelling when applied to repairable system reliability. Int. J. Reliab. Qual. Safty Engng, 2, 23-34.
81. _(1997) A total quality management model for organisational process optimisation. Report. Nottingham Trent University, Nottingham.
82. Wild, R. (1995) Production and Operations Management. London: Cossell Educational.
83. Yanagisawa, Y., Disney, J. and Bendell, A. (1990) Discussion on A critical look at accumulation analysis and related methods (by M. Hamada and C. F. J. Wu). Technometrics, 32, 153-158.