What higher education should be teaching about quality - But is not

Quality Progress

Volumn 31, Issue 4, 1998, Pages 91-95

  Welnstein, Larry B ^a,b,c   Petrick, Joseph A ^a,c,d,e   Saunders, Paula M ^a,c,f  

^a WRIGHT STATE UNIVERSITY   (United States)

^b UNIVERSITY OF KENTUCKY   (United States)

^c American Society for Quality   (India)

^d Performance Leadership Associates   (United States)

^e PENNSYLVANIA STATE UNIVERSITY   (United States)

^f MIAMI UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039830116     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (15)

1. Paul Dowling and Richard Schuler, International Dimensions of Human Resource Management, third edition (Belmont, CA: Wadsworth, 1997).
2. Ernst and Young, International Quality Study (Cleveland, OH: Ernst and Young, 1991).
3. Michael Ensby and Farzad Mahmoodi, "Using the Baldrige Award Criteria in College Classrooms," Quality Progress, April 1997, p. 85.
4. Ibid.
5. Leigh Ann Klaus, "Quality Progress' Sixth Quality in Education Listing," Quality Progress, August 1996, p. 29.
6. James R. Evans, "What Should Higher Education Be Teaching About Quality?" Quality Progress, August 1996, p. 83.
7. Procter & Gamble, "A Report of the Total Quality Leadership Steering Committee and Working Councils," presented at the 1992 Total Quality Forum.
8. Howard S. Gitlow, Norman G. Einspruch, Elvira N. Loredo, and Mary McKenry Percival, Quality Management: A Curriculum Resource Guide (St. Louis, MO: American Assembly of Collegiate Schools of Business, 1994).
9. Ernst and Young, International Quality Survey.
10. Ensby and Mahmoodi, "Using the Baldrige Award Criteria in College Classrooms."
11. Evans, "What Should Higher Education Be Teaching About Quality?"
12. Jeanne C. Meister, Corporate Quality Universities (Burr Ridge, IL: Irwin, 1994).
13. Daniel Seymour and Associates, High Performing Colleges (Maryville, MO: Prescott Publishing, 1996).
14. Joseph A. Petrick and Diana Furr, Total Quality in Managing Human Resources (Delray Beach, FL: St. Lucie Press, 1995).
15. William M. Lindsay and J.A. Petrick, Total Quality and Organization Development (Delray Beach, FL: St. Lucie Press, 1997).