Beyond practices: A qualitative inquiry into high performance electronics assembly

Production and Operations Management

Volumn 10, Issue 4, 2001, Pages 478-493

  Dostaler, Isabelle ^a  

^a John Molson School of Business   (Canada)

Author keywords

Benchmarking; Case Studies; Electronics Industry; Manufacturing Performance; Quality Management

Indexed keywords

EID: 0039192897     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1937-5956.2001.tb00088.x     Document Type: Article

References (45)

1. Andersen Consulting (1993), The Lean Enterprise Benchmarking Project Report, Andersen Consulting, London.
2. _ (1994), The World Wide Manufacturing Competitiveness Study: The Second Lean Enterprise Benchmarking Project Report, Andersen Consulting, London.
3. BOJE, D. M. AND R. D. WINSOR (1993), "The Resurrection of Taylorism: Total Quality Management's Hidden Agenda," Journal of Organizational Change Management, 6, 4, 57-70.
4. BOSWELL, D. (1993), Subcontracting Electronics; A Management and Technical Guide for Purchasers and Suppliers, McGraw-Hill, London.
5. CHILD, J. AND C. SMITH (1987), "The Context and Process of Organizational Transformation; Cadbury Limited in Its Sector," Journal of Management Studies, 24, 6, 565-593.
6. CLARK, K. B. (1996), "Competing through Manufacturing and the New Manufacturing Paradigm: Is Manufacturing Strategy Passé?," Production and Operations Management, 5, 1, 42-58.
7. COLLINS, R. S., C. CORDON, AND D. JULIEN (1998), "An Empirical Test of the Rigid Flexibility Model," Journal of Operations Management, 16, 2-3, 133-146.
8. CORBETT, C. AND L. V. WASSENHOVE (1993), "Trade-Offs? What Trade-Offs? Competence and Competitiveness in Manufacturing Strategy," California Management Review, 35, 4, 107-120.
9. DOSTALER, I. (2000), "Trying to Resolve Manufacturing Performance Trade-Offs: The Case of British Contract Electronics Assemblers," Canadian Journal of Administrative Sciences, 17, 3, 255-268.
10. DOW, D., D. SAMSON, AND S. FORD (1999), "Exploding the Myth: Do All Quality Management Practices Contribute to Superior Quality Performance?," Production and Operations Management, 8, 1, 1-27.
11. DUGUAY, C. R., S. LANDRY, AND F. PASIN (1997), "From Mass Production to Flexible/Agile Production," International Journal of Operations & Production Management, 17, 12, 1183-1195.
12. EISENHARDT, K. M. (1989), "Building Theories from Case Study Research," Academy of Management Review, 14, 4, 532-550.
13. FEIGENBAUM, A. V. (1961), Total Quality Control, McGraw-Hill, New York.
14. FERDOWS, K. AND A. DE MEYER (1990), "Lasting Improvements in Manufacturing Performance: In Search of a New Theory," Journal of Operations Management, 9, 2, 168-184.
15. Financial Times (1993), "Contract Electronics Manufacture," Financial Times, Financial Times Survey, 16 March, 33-37.
16. FLYNN, B. B., R. G. SCHROEDER, AND E. J. FLYNN (1999), "World Class Manufacturing: an Investigation of Hayes and Wheelwright's Foundation," Journal of Operations Management, 17, 3, 249-269.
17. _, _, AND S. SAKAKIBARA (1994), "A Framework for Quality Management Research and an Associated Measurement Instrument," Journal of Operations Management, 11, 4, 339-366.
18. GARVIN, D. A. (1987), "Competing on the Eight Dimensions of Quality," Harvard Business Review, November-December, 101-109.
19. HAYES, R. H. AND G. P. PISANO (1996), "Manufacturing Strategy: At the Intersection of Two Paradigm Shifts," Production and Operations Management, 5, 1, 25-41.
20. _ AND S. C. WHEELWRIGHT (1984), "Restoring Our Competitive Edge: Competing Through Manufacturing," Wiley, New York.
21. ISHIKAWA, K. (1985), What Is Total Quality Control? The Japanese Way, Prentice-Hall, Englewood Cliffs, NJ.
22. KOTHA, S. AND B. L. VADLAMANI (1995), "Assessing Generic Strategies: An Empirical Investigation of Two Competing Typologies in Discrete Manufacturing Industries," Strategic Management Journal, 16, 1, 75-83.
23. MEREDITH, J. (1998), "Building Operations Management Theory Through Case and Field Research," Journal of Operations Management, 16, 4, 441-454.
24. MORGAN, K. AND A. SAYER (1988), Microcircuits of Capital; "Sunrise" Industry and Uneven Development, Polity Press, Cambridge, UK.
25. NOBLE, M. A. (1995), "Manufacturing Strategy: Testing the Cumulative Model in a Multiple Country Context," Decision Sciences, 26, 5, 693-721.
26. OLIVER, N., R. DELBRIDGE, D. T. JONES, AND J. LOWE (1994), "World Class Manufacturing: Further Evidence in the Lean Production Debate," British Journal of Management, 5, Special Issue, S53-S63.
27. _, _, AND J. LOWE (1996), "The European Auto Components Industry: Manufacturing Performance and Practice," International Journal of Operations & Production Management, 16, 11, 85-97.
28. _ AND B. WILKINSON (1988), The Japanization of British Industry, Blackwell, Oxford, UK.
29. PETERS, T. J. AND R. H. WATERMAN (1982), In Search of Excellence: Lessons from America's Best Run Companies, Harper & Row, New York.
30. PÉRIGORD, M. (1987), Achieving Total Quality Management, Productivity Press, Cambridge, MA.
31. PORTER, M. E. (1985), Competitive Advantage: Creating and Sustaining Superior Performance, Free Press, New York.
32. _ (1991), "Towards a Dynamic Theory of Strategy," Strategic Management Journal, 12, 2, 95-117.
33. POWELL, T. C. (1995), "Total Quality Management as Competitive Advantage: A Review and Empirical Study," Strategic Management Journal, 16, 1, 15-37.
34. PRABHU, V., D. YARROW, AND G. GORDON-HART (2000), "Best Practice and Performance Within Northeast Manufacturing," Total Quality Management, 11, 1, 113-122.
35. RICHARDS, C. W. (1996), "Agile Manufacturing: Beyond Lean?," Production and Inventory Management Journal, Second Quarter, 60-64.
36. SAMSON, D. AND M. TERZIOVSKI (1999), "The Relationship Between Total Quality Management Practices and Operational Performance," Journal of Operations Management, 17, 4, 393-409.
37. SKINNER, W. (1969), "Manufacturing - Missing Link in Corporate Strategy," Harvard Business Review, May-June, 136-145.
38. SPENCER, B. A. (1994), "Models of Organization and Total Quality Management: A Comparison and Critical Evaluation," Academy of Management Review, 19, 3, 446-471.
39. STEINGARD D. S. AND D. E. FITZGIBBONS (1993), "A Postmodern Deconstruction of Total Quality Management (TQM)," Journal of Organizational Change Management, 6, 5.
40. TEBOUL, J. (1990), La Dynamique Qualité, Les Éditions d"organisation, Paris.
41. WALTON, M. (1986), The Deming Management Method, Pedigree, New York.
42. WHEELWRIGHT, S. C. (1984), "Manufacturing Strategy: Defining the Missing Link," Strategic Management Journal, 5, 1, 77-91.
43. WILKINSON, B. AND N. OLIVER (1989), "Power, Control and the Kanban," Journal of Management Studies, 26, 1, 47-58.
44. WOMACK, J. P., D. T. JONES, AND D. ROSS (1990), The Machine That Changed the World, Rawson Associates, New York.
45. YOUNG, S. M. (1992), "A Framework for Successful Adoption and Performance of Japanese Manufacturing Practices in the United States," Academy of Management Review, 17, 4, 677-700.