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Volumn 30, Issue 1, 2003, Pages 125-137

The Positivity Effect in Perceptions of Services: Seen One, Seen Them All?

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EID: 0038504372     PISSN: 00935301     EISSN: None     Source Type: Journal    
DOI: 10.1086/374693     Document Type: Article
Times cited : (83)

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