Seeking advice from NHS direct on common childhood complaints: Does it matter who answers the phone?

Journal of Advanced Nursing

Volumn 42, Issue 2, 2003, Pages 209-216

  Monaghan, Rosey ^a   Clifford, Collette ^b   McDonald, Paul ^a  

^a UNIVERSITY OF WORCESTER   (United Kingdom)

^b UNIVERSITY OF BIRMINGHAM   (United Kingdom)

Author keywords

Call length; Children; Clinical decision support software; NHS direct; Nurse triage; Secondary data analysis; Telehealth; Telephone triage

Indexed keywords

ARTICLE; CHI SQUARE DISTRIBUTION; CHILDHOOD DISEASE; COMPUTER ANALYSIS; COMPUTER PROGRAM; FEVER; GENERAL PRACTITIONER; HUMAN; MEDICAL DECISION MAKING; NONPARAMETRIC TEST; NURSE PRACTITIONER; NURSING; PATIENT REFERRAL; RANK SUM TEST; RASH; STATISTICAL ANALYSIS; TELEPHONE; ADOLESCENT; CHILD; EMERGENCY HEALTH SERVICE; FEMALE; HEALTH EDUCATION; MALE; METHODOLOGY; NEWBORN; ORGANIZATION AND MANAGEMENT; PEDIATRIC NURSING; PRESCHOOL CHILD; TELECONSULTATION; UNITED KINGDOM; UTILIZATION REVIEW;

ADOLESCENT; CHILD; CHILD, PRESCHOOL; FEMALE; GREAT BRITAIN; HEALTH EDUCATION; HOTLINES; HUMANS; INFANT, NEWBORN; MALE; PEDIATRIC NURSING; REMOTE CONSULTATION; TELEPHONE; TRIAGE;

EID: 0038482183     PISSN: 03092402     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2648.2003.02602.x     Document Type: Article

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