How do patients choose physicians? Evidence from a national survey of enrollees in employment-related health plans

Health Services Research

Volumn 38, Issue 2, 2003, Pages 711-732

  Harris, Katherine M ^a,b  

^a RAND CORPORATION   (United States)

^b NATIONAL INSTITUTE ON ALCOHOL ABUSE AND ALCOHOLISM   (United States)

Author keywords

Consumer choice of physician; Doctor switching; Patient choice of physician; Physician switching; Quality information; Racial differences

Indexed keywords

ADULT; ARTICLE; HEALTH CARE DELIVERY; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH SERVICE; HEALTH SURVEY; HUMAN; MAJOR CLINICAL STUDY; MEDICAL PRACTICE; PATIENT ATTITUDE; PATIENT SATISFACTION;

ADULT; CHOICE BEHAVIOR; CONSUMER SATISFACTION; FAMILY CHARACTERISTICS; HEALTH BENEFIT PLANS, EMPLOYEE; HEALTH CARE SURVEYS; HUMANS; MIDDLE AGED; PHYSICIANS; PROBABILITY; UNITED STATES;

EID: 0038220042     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: 10.1111/1475-6773.00141     Document Type: Article

References (31)

1. Booth, A., and N. Babchuk. 1972. "Seeking Health Care from New Resources." Journal of Health and Social Behavior 13 (1): 90-9.
2. Cooper, P. F., and B. S. Schone. 1997. "More Offers, Fewer Takers for Employment-Based Health Insurance: 1987 and 1996." Health Affairs 16 (6): 142-9.
3. Dranove, D., D. Kessler, M. McClellan, and M. Satterthwaite. 2002. "Is More Information Better? The Effects of 'Report Cards' on Health Care Providers." Working paper no. 8697. Cambridge, MA: National Bureau of Economic Research.
4. Feldman, R., J. Christianson, and J. Schultz. 2000. "Do Consumers Use Information to Choose a Health-Care Provider System?" Milbank Quarterly 78 (1): 47-77.
5. Gross, D. A., S. J. Zyzanski, E. A. Borawski, R. D. Cebul, and K. C. Stange. 1998. "Patient Satisfaction with Time Spent with Their Physician." Journal of Family Practice 47 (2): 133-7.
6. Hargraves, L. J. 2000. Patients Concerned about Insurer Influences - Data Bulletin: Results from HSC Research. Washington, DC: Center for Studying Health System Change.
7. Herzlinger, R. E. 1997. Market-Driven Health Care: Who Wins, Who Loses in the Transformation of America's Largest Service Industry. New York: Addison-Wesley.
8. Hibbard, J. H., and J. J. Jewett. 1997. "Will Quality Report Cards Help Consumers?" Health Affairs 16 (3): 218-28.
9. Hibbard, J. H., and E. C. Weeks. 1987. "Consumerism in Health Care: Prevalence and Predictors." Medical Care 25 (11): 1019-32.
10. Hirshleifer, J., and J. G. Riley. 1979. "The Analytics of Uncertainty and Information: An Expositional Essay." Journal of Economic Literature 17: 1375-1421.
11. Hoerger, T. J., and L. Z. Howard. 1995. "Search Behavior and Choice of Physician in the Market for Prenatal Care." Medical Care 33 (4): 332-49.
12. Institute of Medicine. 2002. Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care. Washington, DC: National Academy Press.
13. Jewett, J. J., and J. H. Hibbard. 1996. "Comprehension of Quality Care Indicators: Differences among Privately Insured, Publicly Insured, and Uninsured." Health Care Financing Review 18 (1): 75-94.
14. Kaiser Family Foundation/Agency for Health Care Policy and Research. 1996. Americans as Health Care Consumers: The Role of Quality Information. Rockville, MD and Menlo Park, CA: Kalser Family Foundation/Agency for Health Care Policy and Research.
15. Kaiser Family Foundation/Agency for Health Care Research and Quality [AHRQ]. 2000. National Survey on Americans as Health Care Consumers: An Update on the Role of Quality Information. Rockville, MD and Menlo Park, CA: Kalser Family Foundation/Agency for Health Care Poli cy and Research.
16. Kao, A. C., D. C. Green, A. M. Zaslavsky, J. P. Koplan, and P. D. Cleary. 1998. "The Relationship between Method of Physician Payment and Patient Trust." Journal of the American Medical Association 280 (19): 1708-14.
17. Kerssens, J. J., J. M. Bensing, and M. G. Andela. 1997. "Patient Preference for Genders of Health Professionals." Social Science and Medicine 44 (10): 1531-40.
18. Lubalin, J., J. Schnaier, B. Forsyth, and D. A. Gibbs. 1995. Design of a Survey to Monitor Consumers' Access to Care, Use of Health Services, Health Outcomes, Patient Satisfaction. Final report, no. 282-92-0045. Rockville, MD: Agency for Health Care Policy and Research.
19. Lupton, D., C. Donaldson, and P. Lloyd. 1991. "Caveat Emptor or Blissful Ignorance? Patients and the Consumerist Ethos." Social Science and Medicine 33 (5): 559-68.
20. Marquis, S. M. 1984. Cost-Sharing and the Patient's Choice of Provider. Report no. R-3126-HHS. Santa Monica, CA: RAND.
21. McCormack, L. A., S. A. Garfinkel, J. A. Schnaier, A. J. Lee, and J. A. Sangl. 1996. "Consumer Information Development and Use." Health Care Financing Review 18 (1): 15-30.
22. Mukamel, D. B., and A. I. Mushlin. 1998. "Quality of Care Information Makes a Difference: An Analysis of Market Share and Price Changes after Publication of the New York State Cardiac Surgery Mortality Reports." Medical Care 36 (7): 945-54.
23. National Center for Health Statistics. 2000. "Health, United States, 2000." with Adolescent Health Chartbook. Hyattsville, MD, pp. 123, 339.
24. Olsen, D. M., R. L. Kane, and J. Kasteler. 1976. "Medical Care as a Commodity: An Exploration of the Shipping Behavior of Patients." Journal of Community Health 2 (2): 85-91.
25. Phillips, D., and F. Brooks. 1998. "Women Patients' Preferences for Female or Male GPs." Family Practice 15 (6): 543-7.
26. Robinson, J. C. 2001. "The End of Managed Care." Journal of the American Medical Association 285 (20): 2622-8.
27. Saha, S., S. H. Taggart, M. Komaromy, and A. B. Bindman. 2000. "Do Patients Choose Physicians of Their Own Race?" Health Affairs 19 (4): 76-83.
28. Satterthwaite, M. A. 1979. "Consumer Information, Equilibrium Industry Price, and the Number of Sellers." Bell Journal of Economics 10 (2): 483-502.
29. Thom, D. H., and B. Campbell. 1997. "Patient-Physician Trust: An Exploratory Study." Journal of Family Practice 44 (2): 169-76.
30. Walker, A. J. 1990. "Results of the Medicare Beneficiary and Physician Focus Groups." In Medicare: A Strategy for Quality Assurance, edited by K. Lohr. Washington, DC: National Academy Press.
31. Weiss, L. J., and J. Blustein. 1996. "Faithful Patients: The Effect of Long-term Physician-Patient Relationships on the Costs and Use of Health Care by Older Americans." American Journal of Public Health 86 (12): 1742-7.