Customer satisfaction measurement in emergency medical services

Academic Emergency Medicine

Volumn 10, Issue 7, 2003, Pages 812-815

  Kuisma, Markku ^a,b   Määttä, Teuvo ^a,b   Hakala, Taisto ^a,c   Sivula, Tommi ^a,c   Nousila Wiik, Maria ^d  

^a Helsinki EMS   (Finland)

^b HELSINKI UNIVERSITY CENTRAL HOSPITAL   (Finland)

^c Helsinki City Rescue Department   (Finland)

^d Helsinki Dispatching Center   (Finland)

Author keywords

Customer satisfaction; Emergency paramedic; Prehospital; Survey

Indexed keywords

ARTICLE; CONSUMER; DRUG OVERDOSE; EMERGENCY HEALTH SERVICE; HEALTH CARE SYSTEM; HEALTH SURVEY; MEASUREMENT; MONITORING; PATIENT SATISFACTION; PRIORITY JOURNAL; PROSPECTIVE STUDY; QUALITY CONTROL;

EID: 0037817840     PISSN: 10696563     EISSN: None     Source Type: Journal    
DOI: 10.1197/aemj.10.7.812     Document Type: Article

References (9)

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