Knowledge strategy planning: Methodology and case

Expert Systems with Applications

Volumn 24, Issue 3, 2003, Pages 295-307

  Kim, Young Gul ^a   Yu, Sung Ho ^a   Lee, Jang Hwan ^a,b  

^a Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

^b Samsung SDS   (South Korea)

Author keywords

Knowledge management; Knowledge management architecture; Knowledge strategy planning; Organizational performance

Indexed keywords

DATA REDUCTION; INFORMATION TECHNOLOGY; KNOWLEDGE ENGINEERING; MANAGEMENT INFORMATION SYSTEMS; PROBLEM SOLVING; SEMICONDUCTOR DEVICE MANUFACTURE; STRATEGIC PLANNING;

KNOWLEDGE MANAGEMENT;

KNOWLEDGE BASED SYSTEMS;

EID: 0037400199     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0957-4174(02)00158-6     Document Type: Article

References (64)

1. Alavi M., Leidner D.E. Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly. 25:(1):2001;107-136.
2. Anderson J.R. Cognitive skills and their acquisition. 1981;Erlbaum, Hillsdale, NJ.
3. Argyris C., Schon D.A. Organizational learning. 1978;Addison-Wesley, Reading, MA.
4. Baldwin T.T., Danielson C., Wiggenhorn W. The evolution of learning strategies in organizations: from employee development to business redefinition. Academy of Management Executive. 11:(4):1997;47-58.
5. Benjamins V.R., Fensel D., Decker S., Perez A.G. (KA)2: building ontologies for the Internet: a mid-term report. International Journal of Human-Computer Studies. 51:(3):1999;687-712.
6. Blackler F. Knowledge, knowledge work and organizations: an overview and interpretation. Organization Studies. 16:(6):1995;1021-1046.
7. Bohn R.E. Measuring and managing technological knowledge. Sloan Management Review. 36:(1):1994;61-73.
8. Brown J.S., Duguid P. Knowledge and organization: a social-practice perspective. Organization Science. 12:(2):2001;141-161.
9. Crossan M.M., Lane H.W., White R.E. An organizational learning framework: from intuition to institution. Academy of Management Review. 24:(3):1999;522-537.
10. Dataquest (2001). Semiconductor Worldwide in Marketview Databases (http://marketview.gartner.com), Gartner Group.
11. Davenport T.H., DeLong D.W., Beers M.C. Successful knowledge management project. Sloan Management Review. 39:(2):1998;43-57.
12. Davenport T.H., Jarvenpaa S.L., Beers M.C. Improving knowledge work processes. Sloan Management Review. 37:(4):1996;53-55.
13. Davenport T.H., Prusak L. Working knowledge. 1998;Harvard Business School, Boston, MA.
14. Demarest M. Understanding knowledge management. Long Range Planning. 30:(3):1997;374-384.
15. Drucker P.F. The post capitalist society. 1993;Butterworth-Heinemann, Oxford.
16. Earl M.J. Experience in strategic information systems planning. MIS Quarterly. 17:(1):1993;1-24.
17. Earl M.J. Knowledge management strategies: toward a taxonomy. Journal of Management Information Systems. 18:(1):2001;215-233.
18. Earl M.J., Scott I.A. Opinion: what is a chief knowledge officer? Sloan Management Review. 40:(2):1999;29-38.
19. Edvinsson L. Developing intellectual capital at Skandia. Long Range Planning. 30:(3):1997;366-373.
20. Eppler M.J. Making knowledge visible through Intranet knowledge maps: concepts, elements, cases. Proceedings of the 34th Hawaii International Conference on System Sciences, Hawaii, US. 2001.
21. Fernandez I.B., Sabherwal R. Organizational knowledge management: a contingency perspective. Journal of Management Information Systems. 18:(1):2001;23-55.
22. Garvin D.A. Building a learning organization. Harvard Business Review. 71:(4):1993;78-91.
23. Gold A.H., Malhotra A., Segars A.H. Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems. 18:(1):2001;185-214.
24. Glazer R. Measuring the value of information: the information-intensive organization. IBM Systems Journal. 32:(1):1993;99-110.
25. Glazer R. Measuring the knower: towards a theory of knowledge equity. California Management Review. 40:(3):1998;175-194.
26. Grant R.M. Toward a knowledge-based theory of the firm. Strategic Management Journal. 17:(Special issue):1996;109-122.
27. Grant R.M. The knowledge-based view of the firm: implications for management practices. Long Range Planning. 30:(3):1997;450-454.
28. Henderson R.M., Clark K.B. Architectural innovation: the reconfiguration of existing product technologies and the failure of established firms. Administrative Science Quarterly. 35:(1):1990;9-30.
29. Heijst G., Spek R., Kruizinga E. Corporate memories as a tool for knowledge management. Expert Systems with Applications. 13:(1):1997;41-54.
30. Hori K. An ontology of strategic knowledge: key concepts and applications. Knowledge-Based Systems. 13:(6):2000;369-374.
31. IBM Corporation (1975). Business Strategy Planning-Information Systems Planning Guide, Publication #GE-20-0527-4, IBM.
32. Iivari J., Hirschheim R., Klein K.K. A dynamic framework for classifying information systems development methodologies and approaches. Journal of Management Information Systems. 17:(3):2000;179-218.
33. Junnarkar B. Leveraging collective intellect by building organizational capabilities. Expert Systems with Applications. 13:(1):1997;29-40.
34. Kaplan R.S., Norton D.P. The balanced scorecard - measuring that drive performance. Harvard Business Review. 70:(1):1992;71-79.
35. Kaplan R.S., Norton D.P. Using the balanced scorecard as a strategic management system. Harvard Business Review. 74:(1):1996;75-85.
36. King W.R. Strategic planning for management information systems. MIS Quarterly. 2:(1):1978;27-37.
37. Kogut B. What firms do? Coordination, Identity, and Learning. Organization Science. 7:(5):1996;502-518.
38. Lederer A.L., Sethi V. The implementation of strategic information systems planning methodologies. MIS Quarterly. 12:(3):1988;445-461.
39. Lee J.-H., Kim Y.-G. A stage model of organizational knowledge management: a latent content analysis. Expert Systems with Applications. 20:(4):2001;299-311.
40. Maier R., Remus U. Toward a framework for knowledge management strategies: process orientation as strategic starting point. Proceedings of the 34th Hawaii International Conference on System Sciences, Hawaii, US. 2001.
41. Survey on knowledge management. Management Review. 88:(4):1999;20-26.
42. Martin J. Information engineering: Introduction. 1989;Prentice-Hall, Englewood Cliffs, NJ.
43. Miles G., Miles R.E., Perrone V., Edvinsson L. Some conceptual and research barriers to the utilization of knowledge. California Management Review. 40:(3):1998;281-288.
44. Nahapiet J., Ghoshal S. Social capital, intellectual capital, and the organizational advantage. Academy of Management Review. 23:(2):1998;242-266.
45. Nass C. Knowledge or skills: which do administrators learn from experience? Organization Science. 5:(1):1994;38-50.
46. Nevis E.C., DiBella A.J., Gould J.M. Understanding organizations as learning systems. Sloan Management Review. 36:(2):1995;73-85.
47. Nelson R.R., Winter S.G. An evolutionary theory of economic change. 1982;Harvard University Press, Cambridge, MA.
48. Nonaka I. A dynamic theory of organizational knowledge creation. Organization Science. 5:(1):1994;14-37.
49. Nonaka I., Takeuchi H. The knowledge-creating company. 1995;Oxford University Press, New York.
50. O'Leary D.E. Knowledge management systems: converting and connection. IEEE Intelligent Systems. 13:(3):1998;30-33.
51. Polani M. The tacit dimension. 1966;Doubleday and Company Inc, New York.
52. Quinn J.B., Anderson P., Finkelstein S. Leveraging intellect. Academy of Management Executive. 10:(3):1996;7-27.
53. Quintas P., Lefrere P., Jones G. Knowledge management: a strategic agenda. Long Range Planning. 30:(3):1997;385-391.
54. Ruggles R. The state of the notion: knowledge management in practice. California Management Review. 40:(3):1998;80-89.
55. Segars A.H., Grover V., Teng J.T.C. Strategic information systems planning: planning system dimensions, internal coalignment and implications for planning effectiveness. Decision Sciences. 29:(2):1998;303-345.
56. Spender J.C. Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal. 17:(Special issue):1996;45-62.
57. Susan K.M., Shobha D., Kevin M. Avoiding competence substitution through knowledge sharing. Academy of Management Review. 25:(2):2000;294-311.
58. Teece D.T. Capturing value from knowledge assets: the new economy, markets for know-how, and intangible assets. California Management Review. 40:(3):1998;55-79.
59. Teece D.T. Research directions for knowledge management. California Management Review. 40:(3):1998;289-292.
60. Tsoukas H. The firm as a distributed knowledge system: a constructionist approach. Strategic Management Journal. 17:1996;11-25.
61. Ulrich D. Intellectual capital=competence×commitment. Sloan Management Review. 39:(2):1998;15-26.
62. Wielinga B., Sandberg J., Schreiber G. Methods and techniques for knowledge management: what has knowledge engineering offer? Expert Systems with Applications. 13:(1):1997;73-84.
63. Wiig K.M. Knowledge management: where did it come from and where will it go? Expert Systems with Applications. 13:(1):1997;1-14.
64. Wiig K.M., Hoog R.D., Spek R. Supporting knowledge management: a selection of methods and techniques. Expert systems with applications. 13:(1):1997;15-27.