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Volumn 6, Issue 2, 2003, Pages 103-111

Say it like you mean it: Priming for structure in caller responses to a spoken dialog system

Author keywords

Call routing; Call steering; Dialog strategy; Natural language; Prompting

Indexed keywords

ERROR ANALYSIS; NATURAL LANGUAGE PROCESSING SYSTEMS; QUERY LANGUAGES;

EID: 0037377021     PISSN: 13812416     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1022326328600     Document Type: Article
Times cited : (15)

References (8)
  • 1
    • 0012390487 scopus 로고    scopus 로고
    • Spoken natural language dialogue systems: User interface issues for the future
    • D. Gardner-Bonneau (Ed.), Norwell, MA: Kluwer Academic Publishers
    • Boyce, S.J. (1999). Spoken natural language dialogue systems: User interface issues for the future. In D. Gardner-Bonneau (Ed.), Human Factors and Voice Interactive Systems, Norwell, MA: Kluwer Academic Publishers, pp. 37-61.
    • (1999) Human Factors and Voice Interactive Systems , pp. 37-61
    • Boyce, S.J.1
  • 2
    • 0002735478 scopus 로고    scopus 로고
    • User interface issues for natural spoken dialog systems
    • Boyce, S.J. and Gorin, A.L. (1996). User interface issues for natural spoken dialog systems. Proceedings of ISSD 96.
    • (1996) Proceedings of ISSD 96
    • Boyce, S.J.1    Gorin, A.L.2
  • 3
    • 0029311292 scopus 로고
    • Using natural language conventions in the user interface design of automatic speech recognition systems
    • Brems, D.J., Rabin, M.D., and Waggett, J.L. (1995). Using natural language conventions in the user interface design of automatic speech recognition systems. Human Factors, 37(2):265-282.
    • (1995) Human Factors , vol.37 , Issue.2 , pp. 265-282
    • Brems, D.J.1    Rabin, M.D.2    Waggett, J.L.3
  • 4
    • 0008533638 scopus 로고    scopus 로고
    • Natural language call routing: A robust self-organizing approach
    • Sydney
    • Carpenter, B. and Chu-Carroll, J. (1998). Natural language call routing: A robust self-organizing approach. ICSLP 98, Sydney.
    • (1998) ICSLP 98
    • Carpenter, B.1    Chu-Carroll, J.2
  • 6
    • 0031246698 scopus 로고    scopus 로고
    • How may I help you? [natural spoken dialog system for automated services]
    • Gorin, A.L., Riccardi, G., and Wright, J.H. (1997). How may I help you? [natural spoken dialog system for automated services]. Speech Communication, 23(1/2):113-127.
    • (1997) Speech Communication , vol.23 , Issue.1-2 , pp. 113-127
    • Gorin, A.L.1    Riccardi, G.2    Wright, J.H.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.