Managing care through high-quality, customer-focused service: HealthCall.

Healthcare information management : journal of the Healthcare Information and Management Systems Society of the American Hospital Association

Volumn 12, Issue 2, 1998, Pages 41-52

  Baxter, M A ^a   Blankenship, P S ^a   Kornacki, E ^a   McMahan, C ^a   Epstein, B ^a  

^a IBM   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMERGENCY HEALTH SERVICE; HEALTH CARE DELIVERY; HEALTH INSURANCE; HEALTH SERVICE; HEALTH SERVICES RESEARCH; HUMAN; INFORMATION CENTER; INFORMATION PROCESSING; MEDICAL INFORMATICS; NATIONAL HEALTH INSURANCE; NURSE PRACTITIONER; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT PARTICIPATION; PREVENTIVE HEALTH SERVICE; TELECOMMUNICATION; TELEPHONE; UNITED STATES; UTILIZATION REVIEW;

BLUE CROSS; BLUE SHIELD; DATA COLLECTION; DELIVERY OF HEALTH CARE; HEALTH SERVICES NEEDS AND DEMAND; HUMANS; INFORMATION CENTERS; MANAGED CARE PROGRAMS; MEDICAL INFORMATICS APPLICATIONS; MICHIGAN; NURSE PRACTITIONERS; ORGANIZATIONAL CASE STUDIES; ORGANIZATIONAL INNOVATION; PATIENT PARTICIPATION; PREVENTIVE HEALTH SERVICES; TELECOMMUNICATIONS; TELEPHONE; TRIAGE;

EID: 0032091112     PISSN: 1066906X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (0)