The effects of incentives and personality on salesperson's customer orientation

Industrial Marketing Management

Volumn 31, Issue 7, 2002, Pages 609-615

  Widmier, Scott ^a  

^a UNIVERSITY OF AKRON   (United States)

Author keywords

Commissions; Customer orientation; Customer satisfaction; Empathy; Salesforce compensation; Salesforce selection; Self monitoring

Indexed keywords

EID: 0036779178     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0019-8501(02)00181-5     Document Type: Article

References (37)

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